Trip Support

Make every mission a success.

Last-minute requests. Unforeseen events. Constantly-changing regulations. These are just a few of the challenges you face every day. At Universal, we understand that success means more than completing a trip checklist. It means proactively anticipating, staying on top of, and quickly adapting to whatever may arise.

Count on the expertise, insights, and global resources of your dedicated Universal® Trip Support team to help you keep the promises you make and exceed the expectations of those who depend on you.

Teams designed around you.

Time zones. Language preferences. Private or charter operations. Large aircraft needs.
Our different trip support teams are specialized for how you operate.

Some of the ways your dedicated trip support team can help.

Flight Planning

Accurate fuel burns and ETEs. Routings that consider restrictions, aircraft specs, and weather. You get flight plans built and analyzed by real experts. We don’t just pass along what the computer spits out.

Aviation Weather

Meteorology is a science. Forecasting is an art. We embrace both. With us, you have an experienced team of aviation meteorologists helping you to predict and adapt to weather conditions impacting your missions.

Permits and Permissions

Worldwide regulations and permit requirements are constantly changing. We stay on top of it all so you don’t have to.

Learn more

Security Planning

What’s the threat level at my destination? What’s the safest route to my hotel? Should I post a guard next to my aircraft? All good questions. We can answer them.

Ground Handling

Your experience on the ground is important to mission success. That’s why we built a global handling network of our own locations and trusted partners—focused on compliance, safety, and customer service.

Explore our network

In-flight Catering

Everyone loves food. And it can make or break a trip. So how can your trip support provider help ensure your catering experience is a good one? Building the world’s largest in-flight catering network is a good start.

Dine well

Hotels and Ground Transportation

Rampside pickup. Early check in. Late checkout. Flexible cancellation terms. Tell us what you need.

Concierge and Special Requests

Exceeding expectations is something we do every day. If you have a special request, just ask.

Online and Mobile

Trip request comes in on a Sunday. Schedule changes at 3 AM. Life does not have to be interrupted. Manage all your missions online or on your mobile device.

Discover uvGO

Trip Cost Estimates

Need help estimating the cost for an upcoming trip? Start here.

Contact your team.

  • Helping you keep your organization moving.

    Our people around the globe.

    Learn more →
  • Explore operational insights from our blog.

    • The Best Business Aviation Conferences for 2019
      by Anabel Monson on February 13, 2019 at 15:00

      Here are some of the biggest and best conferences for business aviation that should be on your radar for 2019. The post The Best Business Aviation Conferences for 2019 appeared first on Universal® Operational Insight Blog. […]

    • BizAv Planning Tips: London Fashion Week
      by Jason Hayward on February 6, 2019 at 15:00

      London Fashion Week is held twice a year, in both fall and spring, and its part of the “Big 4” international fashion weeks. It brings the who’s who of the fashion world to London, together with a large quantity of business jets in supporting roles. This season’s event—debuting the... The post BizAv Planning Tips: London Fashion Week appeared first on Universal® Operational Insight Blog. […]

    • Chairman’s Note * Air Culinaire Worldwide Launches New App
      by Greg Evans on February 6, 2019 at 14:33

      The new Air Culinaire Worldwide app allows you to access and download all our global menus and gives you in-flight catering tools and culinary resources on things like food safety and local cuisines – even when Wi-Fi isn't available. The post Chairman’s Note * Air Culinaire Worldwide Launches New App appeared first on Universal® Operational Insight Blog. […]

    • Lunar New Year – How it impacts business aviation ops
      by Alan Pong on January 31, 2019 at 02:00

      Lunar New Year (also known as Chinese New Year) has a huge impact on business aviation in terms of airport congestion and sold-out hotels/services throughout much of Asia. This year's Lunar New Year holiday takes place from Feb. 4-10, 2019. But congestion and service limitations are likely to start as soon as January 30th and continue through February 11th... The post Lunar New Year – How it impacts business aviation ops appeared first on Universal® Operational Insight Blog. […]