Trip Support

    Make every mission a success.

    Last-minute requests. Unforeseen events. Constantly-changing regulations. These are just a few of the challenges you face every day. At Universal, we understand that success means more than completing a trip checklist. It means proactively anticipating, staying on top of, and quickly adapting to whatever may arise.

    Count on the expertise, insights, and global resources of your dedicated Universal® Trip Support team to help you keep the promises you make and exceed the expectations of those who depend on you.

    Teams designed around you.

    Time zones. Language preferences. Private or charter operations. Large aircraft needs.
    Our different trip support teams are specialized for how you operate.

    Some of the ways your dedicated trip support team can help.

    Flight Planning

    Accurate fuel burns and ETEs. Routings that consider restrictions, aircraft specs, and weather. You get flight plans built and analyzed by real experts. We don’t just pass along what the computer spits out.

    Aviation Weather

    Meteorology is a science. Forecasting is an art. We embrace both. With us, you have an experienced team of aviation meteorologists helping you to predict and adapt to weather conditions impacting your missions.

    Permits and Permissions

    Worldwide regulations and permit requirements are constantly changing. We stay on top of it all so you don’t have to.

    Learn more

    Security Planning

    What’s the threat level at my destination? What’s the safest route to my hotel? Should I post a guard next to my aircraft? All good questions. We can answer them.

    Ground Handling

    Your experience on the ground is important to mission success. That’s why we built a global handling network of our own locations and trusted partners—focused on compliance, safety, and customer service.

    Explore our network

    In-flight Catering

    Everyone loves food. And it can make or break a trip. So how can your trip support provider help ensure your catering experience is a good one? Building the world’s largest in-flight catering network is a good start.

    Dine well

    Hotels and Ground Transportation

    Rampside pickup. Early check in. Late checkout. Flexible cancellation terms. Tell us what you need.

    Concierge and Special Requests

    Exceeding expectations is something we do every day. If you have a special request, just ask.

    Online and Mobile

    Trip request comes in on a Sunday. Schedule changes at 3 AM. Life does not have to be interrupted. Manage all your missions online or on your mobile device.

    Discover uvGO

    Trip Cost Estimates

    Need help estimating the cost for an upcoming trip? Start here.

    Contact your team.

    • Helping you keep your organization moving.

      Our people around the globe.

      Learn more →
    • Explore operational insights from our blog.

      Business Aircraft Ops to Nairobi, Kenya – Part 1: Airports and ServicesNairobi is the capital and largest city in the Republic of Kenya. A cosmopolitan and multi-cultural city, Nairobi is one of the major financial centers in Africa and, on the tourism front, is known as the “Safari capital of the world.” If you’re operating your business aircraft to Nairobi... […]

      ABACE 2017 – Operating to Shanghai: Part 2: Permits & VisasLead times for obtaining China landing permits are not onerous with requests generally approved within 24 – 48 hours. While slots are provided in conjunction with landing permits be aware that curfews and operating limitations are associated at both Shanghai airports... […]

      Customs Tips For Any Trip: Part 2 – Compliance with the DetailsFor business aircraft operators, “know before you go” is the critical rule to follow for successfully navigating the customs, immigration, and quarantine (CIQ) clearance process at any new or unfamiliar international location. Be aware that CIQ, in general, is becoming stricter... […]

      ABACE 2017 – Operating to Shanghai: Part 1: Airports, Parking & SlotsThe 2017 Asian Business Aviation Conference & Exhibition (ABACE) takes place at Shanghai Hongqiao (ZSSS) Apr 11-13. As this is widely considered as the main annual event for business aviation in the region, you can expect an influx of general aviation (GA) traffic into Shanghai... […]