Last-minute requests. Unforeseen events. Constantly-changing regulations. These are just a few of the challenges you face every day. At Universal, we understand that success means more than completing a trip checklist. It means proactively anticipating, staying on top of, and quickly adapting to whatever may arise.
Count on the expertise, insights, and global resources of your dedicated Universal® Trip Support team to help you keep the promises you make and exceed the expectations of those who depend on you.
Teams designed around you.
Time zones. Language preferences. Private or charter operations. Large aircraft needs.
Our different trip support teams are specialized for how you operate.
Some of the ways your dedicated trip support team can help.
Accurate fuel burns and ETEs. Routings that consider restrictions, aircraft specs, and weather. You get flight plans built and analyzed by real experts. We don’t just pass along what the computer spits out.
Meteorology is a science. Forecasting is an art. We embrace both. With us, you have an experienced team of aviation meteorologists helping you to predict and adapt to weather conditions impacting your missions.
Permits and Permissions
Worldwide regulations and permit requirements are constantly changing. We stay on top of it all so you don’t have to.
What’s the threat level at my destination? What’s the safest route to my hotel? Should I post a guard next to my aircraft? All good questions. We can answer them.
Your experience on the ground is important to mission success. That’s why we built a global handling network of our own locations and trusted partners—focused on compliance, safety, and customer service.
Everyone loves food. And it can make or break a trip. So how can you trip support provider help ensure your catering experience is a good one? Building the world’s largest in-flight catering network is a good start.
When operating to military airports in India – and there are several popular joint use civilian/military airfields open to general aviation (GA) – additional permit, lead time and operational considerations enter the mix in terms of trip planning. Additionally, you will need to be aware of special operating requirements, and the slot process...
Certain airports around the world are known for their aircraft parking issues – either in terms of year round general aviation (GA) parking limitations or restricted parking availability during peak hours and times of major local events. Your 3rd-party provider, and local ground handler, are great resources in terms of helping you source aircraft parking opportunities and avoid potential parking issues...
Venice (LIPZ) has a good quality general aviation terminal (GAT) facility located close to water taxi transport options to local hotels. It’s important, however, to be mindful of GAT operating hours, customs, immigration, and quarantine (CIQ) clearance options and fuel uplift restrictions whenever operating to this location...
“Hazmat” is anything capable of posing significant risk to health/safety when transported. Hazmat materials may be biological, chemical, or physical. Having undeclared materials that are considered “hazmat” on board has potential to complicate an international flight operation
N. America: +1 (855) 651-9529
Worldwide: +1 (346) 247-3009
Manager: Robert Moya
Phone: +1 (713) 378-8176