Trip Support

Make every mission a success.

Last-minute requests. Unforeseen events. Constantly-changing regulations. These are just a few of the challenges you face every day. At Universal, we understand that success means more than completing a trip checklist. It means proactively anticipating, staying on top of, and quickly adapting to whatever may arise.

Count on the expertise, insights, and global resources of your dedicated Universal® Trip Support team to help you keep the promises you make and exceed the expectations of those who depend on you.

Teams designed around you.

Time zones. Language preferences. Private or charter operations. Large aircraft needs.
Our different trip support teams are specialized for how you operate.

Some of the ways your dedicated trip support team can help.

Flight Planning

Accurate fuel burns and ETEs. Routings that consider restrictions, aircraft specs, and weather. You get flight plans built and analyzed by real experts. We don’t just pass along what the computer spits out.

Aviation Weather

Meteorology is a science. Forecasting is an art. We embrace both. With us, you have an experienced team of aviation meteorologists helping you to predict and adapt to weather conditions impacting your missions.

Permits and Permissions

Worldwide regulations and permit requirements are constantly changing. We stay on top of it all so you don’t have to.

Learn more

Security Planning

What’s the threat level at my destination? What’s the safest route to my hotel? Should I post a guard next to my aircraft? All good questions. We can answer them.

Ground Handling

Your experience on the ground is important to mission success. That’s why we built a global handling network of our own locations and trusted partners—focused on compliance, safety, and customer service.

Explore our network

In-flight Catering

Everyone loves food. And it can make or break a trip. So how can your trip support provider help ensure your catering experience is a good one? Building the world’s largest in-flight catering network is a good start.

Dine well

Hotels and Ground Transportation

Rampside pickup. Early check in. Late checkout. Flexible cancellation terms. Tell us what you need.

Concierge and Special Requests

Exceeding expectations is something we do every day. If you have a special request, just ask.

Online and Mobile

Trip request comes in on a Sunday. Schedule changes at 3 AM. Life does not have to be interrupted. Manage all your missions online or on your mobile device.

Discover uvGO

Trip Cost Estimates

Need help estimating the cost for an upcoming trip? Start here.

Contact your team.

  • Helping you keep your organization moving.

    Our people around the globe.

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  • Explore operational insights from our blog.

    • GDPR and Business Aviation – What you need to know.
      by Kathy Self on August 15, 2018 at 11:30

      On May 25, 2018, the European Union’s General Data Protection Regulation (GDPR) went into effect. This complex and far reaching regulation governs how an EU citizen’s personal data can be used and processed by businesses both inside and outside of the EU. It’s impacting industries and companies ... […]

    • UK Charter Permits – Regulatory Compliance
      by Jason Hayward on August 9, 2018 at 11:30

      The processing of charter permits for the UK is managed by the UK CAA. It's important to be aware of the permit request and revision lead time policies. Also, authorities are taking steps to eliminate "grey" charter flights that will affect operators not obtaining necessary authorizations for travel to the UK... […]

    • Operating to Japan – Part 3: Ground Handling, Security & Local Services
      by Hiroshi Higashiyama on July 30, 2018 at 11:30

      Ground handling services in Japan are known for their reliability, quality and high level of customer care. Still, we recommend operators provide advance notification for all required services, fuel uplifts and in-flight catering to ensure any potential delays are avoided. […]

    • Operating to Japan – Part 2: Permits, Slots & CIQ
      by Hiroshi Higashiyama on July 24, 2018 at 11:30

      For most private non-revenue operations to Japan there's no requirement for either overflight or landing permits. However, obtaining preferred airport slots for Tokyo area airports can present challenges from time to time. […]