Trip Support

Make every mission a success.

Last-minute requests. Unforeseen events. Constantly-changing regulations. These are just a few of the challenges you face every day. At Universal, we understand that success means more than completing a trip checklist. It means proactively anticipating, staying on top of, and quickly adapting to whatever may arise.

Count on the expertise, insights, and global resources of your dedicated Universal® Trip Support team to help you keep the promises you make and exceed the expectations of those who depend on you.

Teams designed around you.

Time zones. Language preferences. Private or charter operations. Large aircraft needs.
Our different trip support teams are specialized for how you operate.

Some of the ways your dedicated trip support team can help.

Flight Planning

Accurate fuel burns and ETEs. Routings that consider restrictions, aircraft specs, and weather. You get flight plans built and analyzed by real experts. We don’t just pass along what the computer spits out.

Aviation Weather

Meteorology is a science. Forecasting is an art. We embrace both. With us, you have an experienced team of aviation meteorologists helping you to predict and adapt to weather conditions impacting your missions.

Permits and Permissions

Worldwide regulations and permit requirements are constantly changing. We stay on top of it all so you don’t have to.

Learn more

Security Planning

What’s the threat level at my destination? What’s the safest route to my hotel? Should I post a guard next to my aircraft? All good questions. We can answer them.

Ground Handling

Your experience on the ground is important to mission success. That’s why we built a global handling network of our own locations and trusted partners—focused on compliance, safety, and customer service.

Explore our network

In-flight Catering

Everyone loves food. And it can make or break a trip. So how can your trip support provider help ensure your catering experience is a good one? Building the world’s largest in-flight catering network is a good start.

Dine well

Hotels and Ground Transportation

Rampside pickup. Early check in. Late checkout. Flexible cancellation terms. Tell us what you need.

Concierge and Special Requests

Exceeding expectations is something we do every day. If you have a special request, just ask.

Online and Mobile

Trip request comes in on a Sunday. Schedule changes at 3 AM. Life does not have to be interrupted. Manage all your missions online or on your mobile device.

Discover uvGO

Trip Cost Estimates

Need help estimating the cost for an upcoming trip? Start here.

Contact your team.

  • Helping you keep your organization moving.

    Our people around the globe.

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  • Explore operational insights from our blog.

    • EMISSION SCHEMES ARE CHANGING – November 2018 update
      by Adam Hartley on November 13, 2018 at 12:30

      Keeping up with complex carbon emissions regulations has been a challenge for business aviation operators over the past decade. The task has become more daunting, with two new trading schemes – SWISS-ETS (CH-ETS) and CORSIA – joining the regulatory landscape. The result is there are now three separate emissions programs affecting segments of the general aviation industry concurrently. Understanding the programs’ regulatory requirements, monitoring methodology, tools, deadlines, applicability and exemptions is critical to creating a strategy for compliance. Below is a review and update for all three programs: 1. CORSIA and the future of emission schemes In 2016, ICAO approved […]

    • NEW TEMPORARY CAYMAN ISLANDS PEAK SEASON SLOT RESTRICTIONS AT MWCR
      by Universal on November 8, 2018 at 16:35

      It was just announced that arrival and departure slots will be required for all general aviation flights operating to Owen Roberts International Airport (MWCR) in Georgetown, Cayman Islands from Nov. 18, 2018 through Feb. 28, 2019. For a full breakdown on everything you need to know about operating to the Caribbean during peak season visit our blog article: Caribbean peak season bizjet travel – how to eliminate “island time” ops stress. […]

    • Am I eligible to become a Certified Aviation Manager (CAM)?
      by Jaclyn Gilbert on November 7, 2018 at 12:30

      If you’ve managed to find your way to this article, it’s safe to say you likely work in business aviation (or want to) and are looking for ways to advance your career into a leadership role. A quick Google search for Certified Aviation Manager or CAM will pull up a myriad of good resources and articles explaining the benefits of the program. I won’t rehash those in this article. My intent here is to simply share my personal views on the program, clear up a common misconception, and share what it’s meant for me professionally, allowing you to make your […]

    • Flying a business jet to the Formula 1 Brazilian Grand Prix
      by Marcia Taue on November 5, 2018 at 12:30

      Guarulhos (SBGR) is the preferred airport for many international general aviation (GA) arrivals into Brazil for the Formula One Grand Prix event which runs November 11 and 12. As of October 25, 2017, at 0001, local new long term GA parking procedures go into effect at SBGR... […]