Trip Support

    Make every mission a success.

    Last-minute requests. Unforeseen events. Constantly-changing regulations. These are just a few of the challenges you face every day. At Universal, we understand that success means more than completing a trip checklist. It means proactively anticipating, staying on top of, and quickly adapting to whatever may arise.

    Count on the expertise, insights, and global resources of your dedicated Universal® Trip Support team to help you keep the promises you make and exceed the expectations of those who depend on you.

    Teams designed around you.

    Time zones. Language preferences. Private or charter operations. Large aircraft needs.
    Our different trip support teams are specialized for how you operate.

    Some of the ways your dedicated trip support team can help.

    Flight Planning

    Accurate fuel burns and ETEs. Routings that consider restrictions, aircraft specs, and weather. You get flight plans built and analyzed by real experts. We don’t just pass along what the computer spits out.

    Aviation Weather

    Meteorology is a science. Forecasting is an art. We embrace both. With us, you have an experienced team of aviation meteorologists helping you to predict and adapt to weather conditions impacting your missions.

    Permits and Permissions

    Worldwide regulations and permit requirements are constantly changing. We stay on top of it all so you don’t have to.

    Learn more

    Security Planning

    What’s the threat level at my destination? What’s the safest route to my hotel? Should I post a guard next to my aircraft? All good questions. We can answer them.

    Ground Handling

    Your experience on the ground is important to mission success. That’s why we built a global handling network of our own locations and trusted partners—focused on compliance, safety, and customer service.

    Explore our network

    In-flight Catering

    Everyone loves food. And it can make or break a trip. So how can your trip support provider help ensure your catering experience is a good one? Building the world’s largest in-flight catering network is a good start.

    Dine well

    Hotels and Ground Transportation

    Rampside pickup. Early check in. Late checkout. Flexible cancellation terms. Tell us what you need.

    Concierge and Special Requests

    Exceeding expectations is something we do every day. If you have a special request, just ask.

    Online and Mobile

    Trip request comes in on a Sunday. Schedule changes at 3 AM. Life does not have to be interrupted. Manage all your missions online or on your mobile device.

    Discover uvGO

    Trip Cost Estimates

    Need help estimating the cost for an upcoming trip? Start here.

    Contact your team.

    • Helping you keep your organization moving.

      Our people around the globe.

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    • Explore operational insights from our blog.

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      Permissions for Non-U.S. Charter Flights to the U.S. – Part 2: Additional ConsiderationsThere are only rare cases where the Department of Transportation (DOT) actually notifies operators on required permissions and procedures for operating non-U.S. aircraft on charters (non-scheduled commercial) to the U.S. However, in the end it’s always up to the operator to be... […]

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