Our Locations

Trip Support Services

Operations Centers

World Headquarters

1150 Gemini Street
Houston, Texas 77058-2708
Worldwide: +1 713-944-1622 ext. 3300
N. America: +1 800 231-5600 ext. 3300

Brazilian Operations Center

Avenida Adolfo Pinheiro, 1000
Conjunto 142
Alto da Boa Vista
Sao Paulo – SP
04733-000
Brazil: +55 11 2276 1199
N. America: +1 (713) 378-8183
E-mail: cavokops@univ-wea.com

European Operations Center

Universal House
9th Avenue
London-Stansted Airport
Stansted
Essex CM24 1QH
United Kingdom
Phone: +44 1279 680 566
E-mail: eoc@univ-wea.com

Asia-Pacific Operations Center

Unit 2607, Greenfield Tower, Concordia Plaza
1 Science Museum Road, Tsimshatsui East
Kowloon, Hong Kong
Phone: +852 2109 2727
Fax: +852 2109 9187
E-mail: apoc@univ-wea.com

Universal Aviation

FBO and Ground Support Locations

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Latin America and the Caribbean

CountryCityICAOPhoneE-mailWebsite
ArgentinaBuenos AiresSAEZ+54 9 116 963-3166
BrazilBrasiliaSBBR+55 61 93020762
BrazilManausSBEG+55-92 36521763
BrazilRecifeSBRF+55 11 24454777
BrazilRio de JaneiroSBGL+55 21 33983287
BrazilSao PauloSBGR+55 11 24454777
BrazilSorocabaSDCO+55 15 21015018
Cayman IslandsGeorge TownMWCR+345 516 5238
ChileSantiagoSCEL+56 22 6111552
Costa RicaSan JoseMROC+506 2431 3946
Costa RicaLiberiaMRLB+506 2668 1191
Dominican RepublicSanto DomingoMDJB+809-826-4354
Dominican RepublicLa RomanaMDLR+1 809-813-9070
MexicoCancunMMUN+52 998 8 98 85 83
MexicoCozumelMMCZ+52 987 1213010
MexicoSan Jose del CaboMMSD+52 624 146 5087
MexicoTolucaMMTO+52 722 2731156
Puerto RicoSan JuanTJSJ+1 787 791 5266
VenezuelaCaracasSVMI+58 414 136 9079

Europe, the Middle East, and Africa

CountryCityICAOPhoneE-mailWebsite
EthiopiaAddis AbabaHAAB+251 911 796399
FranceLe CastelletLFMQ+33 494 983 999
FranceParisLFPB+33 1 48359638
GreeceAthensLGAV+30 210 3534315
IcelandKeflavikBIKF+354 424 6400
IrelandDublinEIDW+353 1 8145777
IrelandShannonEINN+353 61 712059
ItalyMilanLIMC+39 02 74865620
ItalyMilanLIML+39 02 70200424
ItalyRomeLIRA+39 06 79494495
ItalyVeniceLIPZ+39 348 5914451
RussiaKhabarovskUHHH+7 421 2274614
SpainBarcelonaLEBL+34 93 479 2394
SpainGironaLEGE+34 609 820 747
SpainMadridLEMD+34 91 3936890
TurkeyIstanbulLTBA+90 212 624 4928
UKLondonEGSS+44 1279 680349

Asia-Pacific

CountryCityICAOPhoneE-mailWebsite
AustraliaSydneyYSSY+61 2 96930877
ChinaBeijingZBAA+86 10 8416 3089
ChinaGuangzhouZGGG+86 10 8416 3089
ChinaShanghaiZSPD+86 21 6835 1373
JapanOsakaRJBB+81 3 57087544
JapanSapporoRJCC+81 3 57087544
JapanTokyoRJTT+81 3 57087544
JapanTokyoRJAA+81-476-34-8910
MaldivesMaléVRMM+960 334 5000
PhilippinesCebuRPVM+632 5555 888
PhilippinesAngelesRPLC+63(2) 628 8975
PhilippinesManilaRPLL+632 5555 888
SingaporeSingaporeWSSL+65 6484 4878
SingaporeSingaporeWSSS+65 6484 4878
South KoreaSeoulRKSS+82 2 2662 7751
ThailandBangkokVTBD+66 (0) 62678 3333
ThailandPhuketVTSP+66 (0) 62678 3333

Air Culinaire Worldwide

Kitchen and Network Locations

Air Culinaire Worldwide is a Universal® company
Air Culinaire Worldwide is a Universal® company

Kitchen Locations

CountryStateAreas ServedPhoneWebsite
USAColoradoAspen+1 (970) 920-3377
USAMassachusettsBoston+1 (781) 301-3455
USAIllinoisChicago+1 (708) 485-3900
USATexasDallas+1 (469) 461-0283
USAColoradoDenver+1 (303) 662-9335
USANevadaLas Vegas+1 (702) 798-6229
USACaliforniaLos Angeles+1 (562) 938-1580
USAFloridaMiami / Ft. Lauderdale+1 (786) 536-9228
USANew YorkNew York / New Jersey+1 (201) 641-6006
USAPennsylvaniaPhiladelphia+1 (484) 540-3252
USAArizonaPhoenix/Scottsdale+1 (480) 948-6013
USACaliforniaSan Diego+1 (619) 298-7706
USACaliforniaSan Francisco+1 (650) 794-0980
USACaliforniaSan Jose+1 (408) 200-7170
USAWashingtonSeattle+1 (206) 249-5255
USAFloridaTampa+1 (813) 449-6000
USACaliforniaVan Nuys+1 (818) 988-1414
USAWashington, D.C.Washington, D.C.+1 (703) 723-7090
USAFloridaWest Palm Beach+1 (561) 616-3225
USANew YorkWhite Plains+1 (914) 428-0251
FranceFranceParis+33 1 74 37 10 40
UKEnglandLondon - Biggin Hill+44 1582 417475
UKEnglandLondon - Luton+44 1582 417475

Associate Catering Partners

In addition to its owned-and-operated kitchens, Air Culinaire Worldwide has established a network of over 1,000 qualified caterers on six continents. Explore the network and place orders on the Air Culinaire Worldwide website.

Learn more

  • Explore operational insights from our blog.

    • How the coronavirus outbreak is impacting business aviation
      by Universal on April 3, 2020 at 15:44

      Special quarantine and health inspection procedures have been enforced in China and other locations in Asia and around the world in an attempt to prevent the spread of the coronavirus. Extra planning and precaution is required if you are planning a trip to China and Asia. The post How the coronavirus outbreak is impacting business aviation appeared first on Universal® Operational Insight Blog.

    • STILL FLYING: Humanitarian Cargo Flight of Masks from China to U.S.
      by Robert Moya on April 2, 2020 at 22:54

      With COVID-19 cases rising and personal protective equipment (PPE) dwindling, Massachusetts Governor Charlie Baker began looking for alternative ways to source vital masks for his state. Baker struck a deal with a manufacturer, Tencent, in China for more than one million masks. Getting them from China to the United States, however, was going to be the hard part. After learning about the need for an aircraft to make the delivery, New England Patriots Owner Robert Kraft stepped up. The post STILL FLYING: Humanitarian Cargo Flight of Masks from China to U.S. appeared first on Universal® Operational Insight Blog.

    • Business Aircraft Ops to the 2020 Tokyo Summer Games and Paralympics
      by Hiroshi Higashiyama on March 30, 2020 at 12:28

      The 2020 Tokyo Summer Games and Paralympics are still a year away, but the time to begin planning is now. Japan Civil Aviation Bureau (JCAB) has just released guidelines for non-scheduled aircraft operating to Japan for the Games. The post Business Aircraft Ops to the 2020 Tokyo Summer Games and Paralympics appeared first on Universal® Operational Insight Blog.

    • Helping Humanitarian Medical Supply Missions During the COVID-19 Crisis
      by Greg Evans on March 26, 2020 at 18:22

      Effective immediately, Universal Trip Support is waiving its fees on trip feasibility and consultation services and ground handling setup charges for any mission classified as a humanitarian medical supply flight to help ensure the success of these critical flights. The post Helping Humanitarian Medical Supply Missions During the COVID-19 Crisis appeared first on Universal® Operational Insight Blog.