Trip Support

Make every mission a success.

Last-minute requests. Unforeseen events. Constantly-changing regulations. These are just a few of the challenges you face every day. At Universal, we understand that success means more than completing a trip checklist. It means proactively anticipating, staying on top of, and quickly adapting to whatever may arise.

Count on the expertise, insights, and global resources of your dedicated Universal® Trip Support team to help you keep the promises you make and exceed the expectations of those who depend on you.

Teams designed around you.

Time zones. Language preferences. Private or charter operations. Large aircraft needs.
Our different trip support teams are specialized for how you operate.

Some of the ways your dedicated trip support team can help.

Flight Planning

Accurate fuel burns and ETEs. Routings that consider restrictions, aircraft specs, and weather. You get flight plans built and analyzed by real experts. We don’t just pass along what the computer spits out.

Aviation Weather

Meteorology is a science. Forecasting is an art. We embrace both. With us, you have an experienced team of aviation meteorologists helping you to predict and adapt to weather conditions impacting your missions.

Permits and Permissions

Worldwide regulations and permit requirements are constantly changing. We stay on top of it all so you don’t have to.

Learn more

Security Planning

What’s the threat level at my destination? What’s the safest route to my hotel? Should I post a guard next to my aircraft? All good questions. We can answer them.

Ground Handling

Your experience on the ground is important to mission success. That’s why we built a global handling network of our own locations and trusted partners—focused on compliance, safety, and customer service.

Explore our network

In-flight Catering

Everyone loves food. And it can make or break a trip. So how can your trip support provider help ensure your catering experience is a good one? Building the world’s largest in-flight catering network is a good start.

Dine well

Hotels and Ground Transportation

Rampside pickup. Early check in. Late checkout. Flexible cancellation terms. Tell us what you need.

Concierge and Special Requests

Exceeding expectations is something we do every day. If you have a special request, just ask.

Online and Mobile

Trip request comes in on a Sunday. Schedule changes at 3 AM. Life does not have to be interrupted. Manage all your missions online or on your mobile device.

Discover uvGO

Trip Cost Estimates

Need help estimating the cost for an upcoming trip? Start here.

Contact your team.

  • Explore operational insights from our blog.

    • Chairman’s Note* – Big News in Beijing to improve your experience!
      by Greg Evans on November 14, 2019 at 16:20

      Effective Dec. 1, 2019, our Universal Aviation China ground handling experts will now have on-ramp access to provide supervisory services in coordination with CJET’s handlers at ZBAA. And that’s not all. Our team is going to be working closely with CJET not only to enhance service, security, and safety standards on the ramp but also your experience inside the FBO. The post Chairman’s Note* – Big News in Beijing to improve your experience! appeared first on Universal® Operational Insight Blog.

    • How the new GAT at SBGR in Sao Paulo impacts business aviation
      by Adonis Bastos on November 6, 2019 at 20:40

      A new general aviation terminal recently opened at Description at São Paulo Guarulhos International Airport (SBGR). Since the opening, there has been confusion among operators on whether they are required to use the GAT, if they still need a ground handler, and how pricing of the GAT is charged. Here’s what you need to know. The post How the new GAT at SBGR in Sao Paulo impacts business aviation appeared first on Universal® Operational Insight Blog.

    • Tips for Flying a Business Jet to Mexico for the Chiefs vs Chargers Football Game
      by Manuel Girault on November 4, 2019 at 14:30

      Attending the Chiefs vs Rams NFL game in Mexico? Expert advice on which airport to choose, where to park, which ground handler to use and current jet fuel prices. The post Tips for Flying a Business Jet to Mexico for the Chiefs vs Chargers Football Game appeared first on Universal® Operational Insight Blog.

    • Caribbean Peak Season Bizjet Travel – How to eliminate “island time” ops stress
      by Brandon Sladecek on November 4, 2019 at 12:30

      As the fall and winter temperatures drop across the Northern Hemisphere, flocks of tourists descend upon the crystalline waters and picturesque beaches of the Caribbean islands to relax, recharge and engage in leisurely island time. And while the pace may be slow and the vibe laid-back on the islands themselves, for operators of business jets traveling to the region during the islands’ peak season, issues such as limited parking, hotels and fuel can create operational risk and stress. Here’s everything you need to know to make sure your missions run smooth. 1. Peak travel period Peak travel season in the The post Caribbean Peak Season Bizjet Travel – How to eliminate “island time” ops stress appeared first on Universal® Operational Insight Blog.