Trip Support

Make every mission a success.

Last-minute requests. Unforeseen events. Constantly-changing regulations. These are just a few of the challenges you face every day. At Universal, we understand that success means more than completing a trip checklist. It means proactively anticipating, staying on top of, and quickly adapting to whatever may arise.

Count on the expertise, insights, and global resources of your dedicated Universal® Trip Support team to help you keep the promises you make and exceed the expectations of those who depend on you.

Teams designed around you.

Time zones. Language preferences. Private or charter operations. Large aircraft needs.
Our different trip support teams are specialized for how you operate.

Some of the ways your dedicated trip support team can help.

Flight Planning

Accurate fuel burns and ETEs. Routings that consider restrictions, aircraft specs, and weather. You get flight plans built and analyzed by real experts. We don’t just pass along what the computer spits out.

Aviation Weather

Meteorology is a science. Forecasting is an art. We embrace both. With us, you have an experienced team of aviation meteorologists helping you to predict and adapt to weather conditions impacting your missions.

Permits and Permissions

Worldwide regulations and permit requirements are constantly changing. We stay on top of it all so you don’t have to.

Learn more

Security Planning

What’s the threat level at my destination? What’s the safest route to my hotel? Should I post a guard next to my aircraft? All good questions. We can answer them.

Ground Handling

Your experience on the ground is important to mission success. That’s why we built a global handling network of our own locations and trusted partners—focused on compliance, safety, and customer service.

Explore our network

In-flight Catering

Everyone loves food. And it can make or break a trip. So how can your trip support provider help ensure your catering experience is a good one? Building the world’s largest in-flight catering network is a good start.

Dine well

Hotels and Ground Transportation

Rampside pickup. Early check in. Late checkout. Flexible cancellation terms. Tell us what you need.

Concierge and Special Requests

Exceeding expectations is something we do every day. If you have a special request, just ask.

Online and Mobile

Trip request comes in on a Sunday. Schedule changes at 3 AM. Life does not have to be interrupted. Manage all your missions online or on your mobile device.

Discover uvGO

Trip Cost Estimates

Need help estimating the cost for an upcoming trip? Start here.

Contact your team.

  • Explore operational insights from our blog.

    • Asia-Pacific Region: Coronavirus (COVID-19) Impact on Business Aviation
      by Universal on May 28, 2020 at 15:44

      Asia & Pacific Region COVID-19 Flight Restrictions Australia May 28, 2020 Restriction expiration: May 29, 2020 General Restrictions: Below passenger restrictions apply to Australian citizens, residents and immediate family. All other foreign nationals are still not allowed entry. Passenger Restrictions: International arrivals. Beginning 2359 AEDT 28 March 2020 all people entering Australia will be required to undertake their mandatory 14-day quarantine at designated facilities (for example, a hotel), in their port of arrival. Travelers will be transported directly to designated facilities after appropriate immigration, customs and enhanced health checks. Designated facilities will be determined by the relevant state or territory government The post Asia-Pacific Region: Coronavirus (COVID-19) Impact on Business Aviation appeared first on Universal® Operational Insight Blog.

    • Middle East and Africa: Coronavirus (COVID-19) impact on business aviation
      by Universal on May 27, 2020 at 19:53

      Africa & Middle East COVID-19 Flight Restrictions Algeria May 11, 2020 Restriction expiration: July 5, 2020 General Restrictions: Flights to and from Algeria are prohibited; however, operating cargo, private and diplomatic flights are subject to consideration by the authority depending on type of cargo, passengers rank & status. Passenger Restrictions: Health Declaration forms are required for entry. Crew: Health Declaration forms are required for entry. Expect Medical temperature test and monitoring.  No RON or overnight stays. Check with team for specific doumentation required for repatriation flights. Tech Stop Details: Tech Stop-with no crew rest and no disembarkation-fuel and go operations only. The post Middle East and Africa: Coronavirus (COVID-19) impact on business aviation appeared first on Universal® Operational Insight Blog.

    • Central and South America: Coronavirus (COVID-19) Impact on Business Aviation
      by Universal on May 27, 2020 at 17:05

      COVID-19 business aviation flight restrictions in Central and South America. The post Central and South America: Coronavirus (COVID-19) Impact on Business Aviation appeared first on Universal® Operational Insight Blog.

    • Business Aviation in Europe: Coronavirus (COVID-19) Impact
      by Universal on May 27, 2020 at 17:03

      COVID-19 business aviation flight restrictions in Europe. The post Business Aviation in Europe: Coronavirus (COVID-19) Impact appeared first on Universal® Operational Insight Blog.