Trip Support

Make every mission a success.

Last-minute requests. Unforeseen events. Constantly-changing regulations. These are just a few of the challenges you face every day. At Universal, we understand that success means more than completing a trip checklist. It means proactively anticipating, staying on top of, and quickly adapting to whatever may arise.

Count on the expertise, insights, and global resources of your dedicated Universal® Trip Support team to help you keep the promises you make and exceed the expectations of those who depend on you.

Teams designed around you.

Time zones. Language preferences. Private or charter operations. Large aircraft needs.
Our different trip support teams are specialized for how you operate.

Some of the ways your dedicated trip support team can help.

Flight Planning

Accurate fuel burns and ETEs. Routings that consider restrictions, aircraft specs, and weather. You get flight plans built and analyzed by real experts. We don’t just pass along what the computer spits out.

Aviation Weather

Meteorology is a science. Forecasting is an art. We embrace both. With us, you have an experienced team of aviation meteorologists helping you to predict and adapt to weather conditions impacting your missions.

Permits and Permissions

Worldwide regulations and permit requirements are constantly changing. We stay on top of it all so you don’t have to.

Learn more

Security Planning

What’s the threat level at my destination? What’s the safest route to my hotel? Should I post a guard next to my aircraft? All good questions. We can answer them.

Ground Handling

Your experience on the ground is important to mission success. That’s why we built a global handling network of our own locations and trusted partners—focused on compliance, safety, and customer service.

Explore our network

In-flight Catering

Everyone loves food. And it can make or break a trip. So how can your trip support provider help ensure your catering experience is a good one? Building the world’s largest in-flight catering network is a good start.

Dine well

Hotels and Ground Transportation

Rampside pickup. Early check in. Late checkout. Flexible cancellation terms. Tell us what you need.

Concierge and Special Requests

Exceeding expectations is something we do every day. If you have a special request, just ask.

Online and Mobile

Trip request comes in on a Sunday. Schedule changes at 3 AM. Life does not have to be interrupted. Manage all your missions online or on your mobile device.

Discover uvGO

Trip Cost Estimates

Need help estimating the cost for an upcoming trip? Start here.

Contact your team.

  • Explore operational insights from our blog.

    • How the coronavirus outbreak is impacting business aviation
      by Universal on March 29, 2020 at 13:40

      Special quarantine and health inspection procedures have been enforced in China and other locations in Asia and around the world in an attempt to prevent the spread of the coronavirus. Extra planning and precaution is required if you are planning a trip to China and Asia. The post How the coronavirus outbreak is impacting business aviation appeared first on Universal® Operational Insight Blog.

    • Helping Humanitarian Medical Supply Missions During the COVID-19 Crisis
      by Greg Evans on March 26, 2020 at 18:22

      Effective immediately, Universal Trip Support is waiving its fees on trip feasibility and consultation services and ground handling setup charges for any mission classified as a humanitarian medical supply flight to help ensure the success of these critical flights. The post Helping Humanitarian Medical Supply Missions During the COVID-19 Crisis appeared first on Universal® Operational Insight Blog.

    • STILL FLYING: AN URGENT MEDICAL SUPPLY FLIGHT IN CHINA DURING COVID-19
      by Universal on March 26, 2020 at 14:24

      While news headlines focus on the decline of international travel, it’s important to remember that many essential and critical missions are still being conducted by the general and business aviation communities. Many of these missions save lives or reunite people with their loved ones. During a crisis like COVID-19, our industry shines. The post STILL FLYING: AN URGENT MEDICAL SUPPLY FLIGHT IN CHINA DURING COVID-19 appeared first on Universal® Operational Insight Blog.

    • Business Aircraft Ops to the 2020 Tokyo Summer Games and Paralympics
      by Hiroshi Higashiyama on March 25, 2020 at 12:28

      The 2020 Tokyo Summer Games and Paralympics are still a year away, but the time to begin planning is now. Japan Civil Aviation Bureau (JCAB) has just released guidelines for non-scheduled aircraft operating to Japan for the Games. The post Business Aircraft Ops to the 2020 Tokyo Summer Games and Paralympics appeared first on Universal® Operational Insight Blog.