Trip Support

Make every mission a success.

Last-minute requests. Unforeseen events. Constantly-changing regulations. These are just a few of the challenges you face every day. At Universal, we understand that success means more than completing a trip checklist. It means proactively anticipating, staying on top of, and quickly adapting to whatever may arise.

Count on the expertise, insights, and global resources of your dedicated Universal® Trip Support team to help you keep the promises you make and exceed the expectations of those who depend on you.

Teams designed around you.

Time zones. Language preferences. Private or charter operations. Large aircraft needs.
Our different trip support teams are specialized for how you operate.

Some of the ways your dedicated trip support team can help.

Flight Planning

Accurate fuel burns and ETEs. Routings that consider restrictions, aircraft specs, and weather. You get flight plans built and analyzed by real experts. We don’t just pass along what the computer spits out.

Aviation Weather

Meteorology is a science. Forecasting is an art. We embrace both. With us, you have an experienced team of aviation meteorologists helping you to predict and adapt to weather conditions impacting your missions.

Permits and Permissions

Worldwide regulations and permit requirements are constantly changing. We stay on top of it all so you don’t have to.

Learn more

Security Planning

What’s the threat level at my destination? What’s the safest route to my hotel? Should I post a guard next to my aircraft? All good questions. We can answer them.

Ground Handling

Your experience on the ground is important to mission success. That’s why we built a global handling network of our own locations and trusted partners—focused on compliance, safety, and customer service.

Explore our network

In-flight Catering

Everyone loves food. And it can make or break a trip. So how can your trip support provider help ensure your catering experience is a good one? Building the world’s largest in-flight catering network is a good start.

Dine well

Hotels and Ground Transportation

Rampside pickup. Early check in. Late checkout. Flexible cancellation terms. Tell us what you need.

Concierge and Special Requests

Exceeding expectations is something we do every day. If you have a special request, just ask.

Online and Mobile

Trip request comes in on a Sunday. Schedule changes at 3 AM. Life does not have to be interrupted. Manage all your missions online or on your mobile device.

Discover uvGO

Trip Cost Estimates

Need help estimating the cost for an upcoming trip? Start here.

Contact your team.

  • Explore operational insights from our blog.

    • How the coronavirus outbreak is impacting business aviation
      by Alan Pong on February 19, 2020 at 14:10

      Special quarantine and health inspection procedures have been enforced in China and other locations in Asia and around the world in an attempt to prevent the spread of the coronavirus. Extra planning and precaution is required if you are planning a trip to China and Asia. The post How the coronavirus outbreak is impacting business aviation appeared first on Universal® Operational Insight Blog.

    • Aircraft Ops planning for the 2020 World Golf Championship – Mexico
      by Universal on February 17, 2020 at 17:01

      Are you operating to Mexico City for the 2020 World Golf Championship – Mexico? Since the tournament moved to Mexico in 2017, it has steadily grown in popularity and attendance, including a sellout in 2019. With a field of 70+ professional golfers, including most of the top 50 players in the world, and more than $10 million in prize money, this is a bucket-list event for golf enthusiasts. The post Aircraft Ops planning for the 2020 World Golf Championship – Mexico appeared first on Universal® Operational Insight Blog.

    • Attending SDC2020? The Pro’s Guide to getting the MOST from SDC.
      by Anabel Monson on February 17, 2020 at 16:20

      Attending the NBAA Schedulers & Dispatcher Conference (SDC2020)? Expert advice on what to wear, what to do, what to get, where to visit , and more. The post Attending SDC2020? The Pro’s Guide to getting the MOST from SDC. appeared first on Universal® Operational Insight Blog.

    • The Best Business Aviation Conferences for 2020
      by Anabel Monson on February 13, 2020 at 14:00

      Here are some of the biggest and best conferences for business aviation that should be on your radar for 2020. The post The Best Business Aviation Conferences for 2020 appeared first on Universal® Operational Insight Blog.