Trip Support

Make every mission a success.

Last-minute requests. Unforeseen events. Constantly-changing regulations. These are just a few of the challenges you face every day. At Universal, we understand that success means more than completing a trip checklist. It means proactively anticipating, staying on top of, and quickly adapting to whatever may arise.

Count on the expertise, insights, and global resources of your dedicated Universal® Trip Support team to help you keep the promises you make and exceed the expectations of those who depend on you.

Teams designed around you.

Time zones. Language preferences. Private or charter operations. Large aircraft needs.
Our different trip support teams are specialized for how you operate.

Some of the ways your dedicated trip support team can help.

Flight Planning

Accurate fuel burns and ETEs. Routings that consider restrictions, aircraft specs, and weather. You get flight plans built and analyzed by real experts. We don’t just pass along what the computer spits out.

Aviation Weather

Meteorology is a science. Forecasting is an art. We embrace both. With us, you have an experienced team of aviation meteorologists helping you to predict and adapt to weather conditions impacting your missions.

Permits and Permissions

Worldwide regulations and permit requirements are constantly changing. We stay on top of it all so you don’t have to.

Learn more

Security Planning

What’s the threat level at my destination? What’s the safest route to my hotel? Should I post a guard next to my aircraft? All good questions. We can answer them.

Ground Handling

Your experience on the ground is important to mission success. That’s why we built a global handling network of our own locations and trusted partners—focused on compliance, safety, and customer service.

Explore our network

In-flight Catering

Everyone loves food. And it can make or break a trip. So how can your trip support provider help ensure your catering experience is a good one? Building the world’s largest in-flight catering network is a good start.

Dine well

Hotels and Ground Transportation

Rampside pickup. Early check in. Late checkout. Flexible cancellation terms. Tell us what you need.

Concierge and Special Requests

Exceeding expectations is something we do every day. If you have a special request, just ask.

Online and Mobile

Trip request comes in on a Sunday. Schedule changes at 3 AM. Life does not have to be interrupted. Manage all your missions online or on your mobile device.

Discover uvGO

Trip Cost Estimates

Need help estimating the cost for an upcoming trip? Start here.

Contact your team.

  • Explore operational insights from our blog.

    • Lunar New Year – How it impacts business aviation ops
      by Alan Pong on January 23, 2020 at 14:00

      Lunar New Year (also known as Chinese New Year) has a huge impact on business aviation in terms of airport congestion and sold-out hotels/services throughout much of Asia. This year's Lunar New Year holiday takes place from Feb. 4-10, 2019. But congestion and service limitations are likely to start as soon as January 30th and continue through February 11th... The post Lunar New Year – How it impacts business aviation ops appeared first on Universal® Operational Insight Blog.

    • Ops Update: 2020 Equipment regulation changes and filing requirements
      by Robert Moya on January 22, 2020 at 21:36

      Several aircraft equipment regulatory changes have recently and will soon go into effect. These changes will impact operations over the United States, North Atlantic, and Europe. The post Ops Update: 2020 Equipment regulation changes and filing requirements appeared first on Universal® Operational Insight Blog.

    • APIS, TSA and DOT Authorization Info for Non-U.S. Registered Business Aircraft
      by Adam Hartley on January 22, 2020 at 20:50

      It’s important to keep in mind that filing APIS does not negate the requirement to notify customs of your arrival. Contact Universal's Global Regulatory Services Team for the latest APIS filing requirements and to help manage APIS revisions. The post APIS, TSA and DOT Authorization Info for Non-U.S. Registered Business Aircraft appeared first on Universal® Operational Insight Blog.

    • Japan Ops Update – New mandatory luggage inspections and expansion of domestic ops permit
      by Hiroshi Higashiyama on January 21, 2020 at 15:01

      Early in 2020, Japan announced increased security inspections of luggage of arrival/departing private jet passengers as well as an expansion for domestic operation permits. The post Japan Ops Update – New mandatory luggage inspections and expansion of domestic ops permit appeared first on Universal® Operational Insight Blog.