Trip Support

Make every mission a success.

Last-minute requests. Unforeseen events. Constantly-changing regulations. These are just a few of the challenges you face every day. At Universal, we understand that success means more than completing a trip checklist. It means proactively anticipating, staying on top of, and quickly adapting to whatever may arise.

Count on the expertise, insights, and global resources of your dedicated Universal® Trip Support team to help you keep the promises you make and exceed the expectations of those who depend on you.

Teams designed around you.

Time zones. Language preferences. Private or charter operations. Large aircraft needs.
Our different trip support teams are specialized for how you operate.

Some of the ways your dedicated trip support team can help.

Flight Planning

Accurate fuel burns and ETEs. Routings that consider restrictions, aircraft specs, and weather. You get flight plans built and analyzed by real experts. We don’t just pass along what the computer spits out.

Aviation Weather

Meteorology is a science. Forecasting is an art. We embrace both. With us, you have an experienced team of aviation meteorologists helping you to predict and adapt to weather conditions impacting your missions.

Permits and Permissions

Worldwide regulations and permit requirements are constantly changing. We stay on top of it all so you don’t have to.

Learn more

Security Planning

What’s the threat level at my destination? What’s the safest route to my hotel? Should I post a guard next to my aircraft? All good questions. We can answer them.

Ground Handling

Your experience on the ground is important to mission success. That’s why we built a global handling network of our own locations and trusted partners—focused on compliance, safety, and customer service.

Explore our network

In-flight Catering

Everyone loves food. And it can make or break a trip. So how can your trip support provider help ensure your catering experience is a good one? Building the world’s largest in-flight catering network is a good start.

Dine well

Hotels and Ground Transportation

Rampside pickup. Early check in. Late checkout. Flexible cancellation terms. Tell us what you need.

Concierge and Special Requests

Exceeding expectations is something we do every day. If you have a special request, just ask.

Online and Mobile

Trip request comes in on a Sunday. Schedule changes at 3 AM. Life does not have to be interrupted. Manage all your missions online or on your mobile device.

Discover uvGO

Trip Cost Estimates

Need help estimating the cost for an upcoming trip? Start here.

Contact your team.

  • Explore operational insights from our blog.

    • Chairman’s Note* Universal to sell UVair Fueling Division to World Fuel Services
      by Greg Evans on August 22, 2019 at 13:30

      Dear Valued Friends and Colleagues, I’m writing to you personally, to inform you of some current developments at Universal. For the last 60 years, Universal has remained the industry leader in international mission support, by remaining nimble, not resting on our past successes, and always adapting to the ever-changing needs, of our industry and customers. Today, I’m pleased to announce that Universal has officially signed an agreement to sell our Contract Fuel Division, UVair, to World Fuel Services. Why did we do it? Universal has the most comprehensive, end-to-end mission management infrastructure in our industry. We integrate more phases of the mission, and we support more global trip legs than […] The post Chairman’s Note* Universal to sell UVair Fueling Division to World Fuel Services appeared first on Universal® Operational Insight Blog.

    • Ops Update: Upcoming Japan Emperor’s Enthronement in Tokyo – NOTAMs not announced yet
      by Hiroshi Higashiyama on August 21, 2019 at 15:40

      On October 22, 2019, Japan will hold an Emperor's Enthronement ceremony for its new Emperor, Naruhito. The event is expected to draw a large contingent of international dignitaries and is expected to impact business aviation operations to the country. The post Ops Update: Upcoming Japan Emperor’s Enthronement in Tokyo – NOTAMs not announced yet appeared first on Universal® Operational Insight Blog.

    • Chairman’s Note* Universal in Latin America – Expanding Our Presence
      by Greg Evans on August 21, 2019 at 12:41

      If you haven’t already read it, I encourage you to check out this AIN article from LABACE, featuring an interview with Adolfo Aragon, our Senior Vice President for Latin America and the Caribbean that goes into more details on our plans for the region. The post Chairman’s Note* Universal in Latin America – Expanding Our Presence appeared first on Universal® Operational Insight Blog.

    • Chairman’s Note* Universal A2G – Who is “your” lifeline on the ground?
      by Greg Evans on August 14, 2019 at 19:21

      Have you ever operated to a congested airport and found yourself in a stressful, unforeseen situation where you needed help beyond what your typical ground handler can provide? The post Chairman’s Note* Universal A2G – Who is “your” lifeline on the ground? appeared first on Universal® Operational Insight Blog.