For Operations Based in Asia-Pacific

Local Attention. Worldwide Support.

How our Global Community in the Asia-Pacific region can serve you.

Dedicated Trip Support

Congested parking in Hong Kong? Regulatory changes in Australia? Short notice permit for India? With our Asia-Pacific Operations Center, you have a dedicated team of trip support experts proactively anticipating, staying on top of, and quickly adapting to whatever challenge may arise.

We support regionally-based business aircraft operators flying anywhere in the world. And we specialize in navigating the complexities of the Asia-Pacific operating environment.

We’re a 24/7/365 operations center, and fully fluent in English, Cantonese, and Mandarin.

Contact information

Unit 2607, Greenfield Tower, Concordia Plaza
1 Science Museum Road, Tsimshatsui East
Kowloon, Hong Kong

Phone: +852 2109 2727
Fax: +852 2109 9187
E-mail: tssasia@univ-wea.com

Universal Aviation

Strict operating and customer service standards. Industry-leading training and audit systems. With Universal Aviation, you have access to a global network of FBOs and ground support locations committed to exceeding your expectations – each and every time you land.

Regional locations

UVair Fuel Program

Are hidden fuel costs eating away at your bottom line? Lost time, missing taxes, and unexpected fees can quickly add up. Our regionally-based experts can help you avoid the surprises to ensure you aren’t overpaying for fuel at the 800+ Asia-Pacific locations—and 5,000+ worldwide—that accept the UVair Fueling Card.

Ready to explore fuel savings?

Learn more about savings, locations, and how to join.

Online Flight Planning

Worldwide flight planning and weather. Optimized routings. Highly accurate ETEs and fuel burn estimates. Completely do-it-yourself from your computer or Apple iPad.

Plan and file

Datalink

Stay connected with unlimited SATCOM and SITA VHF ACARS datalink for ANY business aircraft you operate, regardless of avionics type. And enjoy complete integration with our flight planning, weather, and fleet status applications – all through uvGO, available via your Apple® iPad®.

Stay connected

Mobile App

With uvGO, you can plan, build, and manage successful missions worldwide. You have access to do-it-yourself trip planning resources, as well as complete mission coordination through Universal.

Go mobile

Chauffeured Ground Transportation

With Universal-Drivania, you can arrange chauffeured ground transportation anywhere in the world and be confident that your arrangements are managed seamlessly with your overall Universal® trip, so that nothing is missed.

Let’s drive

Air Culinaire Worldwide

You can plan a trip perfectly, but if the in-flight catering falls apart, so does the passenger experience. At 1,800+ airports across the globe, Air Culinaire Worldwide kitchens and associate catering partners can deliver a total in-flight catering experience that is on time and pleases the palates of those who matter most.

Dine well

  • Explore operational insights from our blog.

    • Ops Update: New Random Ramp Checks in Mexico – What you need to know
      by Juan Muniz on December 4, 2019 at 14:42

      As part of a crackdown on illegal charter flights in Mexico from N-Registerd Part 91 operators, AFAC has implemented random ramp checks of all foreign flights. The ramp checks are taking place ramdomly at every airport in Mexico. The complete list of documentation required for the ramp check has been published by AFAC and if operators have all documents available, the entire process should last around 30 minutes. The post Ops Update: New Random Ramp Checks in Mexico – What you need to know appeared first on Universal® Operational Insight Blog.

    • Business Aviation Destination Guide: San Jose, Costa Rica
      by Delmark Muir on November 30, 2019 at 20:21

      ALERT: New GAT at MROC now open Costa Rica’s first-ever general aviation terminal, exclusively available to international private operations at Juan Santamaría International Airport (SJO/MROC), will officially open in December 2019. Visit GAT-SJO.com for more details. For business aircraft operators, setting up a flight to San Jose (SJO/MROC) is not a difficult proposition, and there’s nothing onerous from the regulatory perspective. With the opening of Costa Rica’s first-ever general aviation terminal in December 2019, the experience and security for business aviation operators is now significantly enhanced. It’s essential to work with your trip support provider and the local ground handler The post Business Aviation Destination Guide: San Jose, Costa Rica appeared first on Universal® Operational Insight Blog.

    • Everything you need to know about Costa Rica’s first-ever GAT at MROC
      by Delmark Muir on November 24, 2019 at 15:08

      In mid-December 2019, Costa Rica’s first-ever general aviation terminal (GAT) will officially open for business aviation traffic at San Jose (MROC) Juan Santamaría International Airport (MROC/SJO). The opening of the GAT will have a significant and positive enhancement on private operators’ experience in Costa Rica by drastically reducing their time on the ground. The post Everything you need to know about Costa Rica’s first-ever GAT at MROC appeared first on Universal® Operational Insight Blog.

    • UPDATE: How the new GAT at SBGR in Sao Paulo impacts business aviation
      by Adonis Bastos on November 23, 2019 at 14:40

      A new general aviation terminal recently opened at Description at São Paulo Guarulhos International Airport (SBGR). Since the opening, there has been confusion among operators on whether they are required to use the GAT, if they still need a ground handler, and how pricing of the GAT is charged. Here’s what you need to know. The post UPDATE: How the new GAT at SBGR in Sao Paulo impacts business aviation appeared first on Universal® Operational Insight Blog.