For Operations Based in Asia-Pacific

Local Attention. Worldwide Support.

How our Global Community in the Asia-Pacific region can serve you.

Dedicated Trip Support

Congested parking in Hong Kong? Regulatory changes in Australia? Short notice permit for India? With our Asia-Pacific Operations Center, you have a dedicated team of trip support experts proactively anticipating, staying on top of, and quickly adapting to whatever challenge may arise.

We support regionally-based business aircraft operators flying anywhere in the world. And we specialize in navigating the complexities of the Asia-Pacific operating environment.

We’re a 24/7/365 operations center, and fully fluent in English, Cantonese, and Mandarin.

Contact information

Unit 2607, Greenfield Tower, Concordia Plaza
1 Science Museum Road, Tsimshatsui East
Kowloon, Hong Kong

Phone: +852 2109 2727
Fax: +852 2109 9187
E-mail: tssasia@univ-wea.com

Universal Aviation

Strict operating and customer service standards. Industry-leading training and audit systems. With Universal Aviation, you have access to a global network of FBOs and ground support locations committed to exceeding your expectations – each and every time you land.

Regional locations

UVair Fuel Program

Are hidden fuel costs eating away at your bottom line? Lost time, missing taxes, and unexpected fees can quickly add up. Our regionally-based experts can help you avoid the surprises to ensure you aren’t overpaying for fuel at the 800+ Asia-Pacific locations—and 5,000+ worldwide—that accept the UVair Fueling Card.

Ready to explore fuel savings?

Learn more about savings, locations, and how to join.

Online Flight Planning

Worldwide flight planning and weather. Optimized routings. Highly accurate ETEs and fuel burn estimates. Completely do-it-yourself from your computer or Apple iPad.

Plan and file

Datalink

Stay connected with unlimited SATCOM and SITA VHF ACARS datalink for ANY business aircraft you operate, regardless of avionics type. And enjoy complete integration with our flight planning, weather, and fleet status applications – all through uvGO, available via your Apple® iPad®.

Stay connected

Mobile App

With uvGO, you can plan, build, and manage successful missions worldwide. You have access to do-it-yourself trip planning resources, as well as complete mission coordination through Universal.

Go mobile

Chauffeured Ground Transportation

With Universal-Drivania, you can arrange chauffeured ground transportation anywhere in the world and be confident that your arrangements are managed seamlessly with your overall Universal® trip, so that nothing is missed.

Let’s drive

Air Culinaire Worldwide

You can plan a trip perfectly, but if the in-flight catering falls apart, so does the passenger experience. At 1,800+ airports across the globe, Air Culinaire Worldwide kitchens and associate catering partners can deliver a total in-flight catering experience that is on time and pleases the palates of those who matter most.

Dine well

  • Explore operational insights from our blog.

    • Lunar New Year – How it impacts business aviation ops
      by Alan Pong on January 23, 2020 at 14:00

      Lunar New Year (also known as Chinese New Year) has a huge impact on business aviation in terms of airport congestion and sold-out hotels/services throughout much of Asia. This year's Lunar New Year holiday takes place from Feb. 4-10, 2019. But congestion and service limitations are likely to start as soon as January 30th and continue through February 11th... The post Lunar New Year – How it impacts business aviation ops appeared first on Universal® Operational Insight Blog.

    • Ops Update: 2020 Equipment regulation changes and filing requirements
      by Robert Moya on January 22, 2020 at 21:36

      Several aircraft equipment regulatory changes have recently and will soon go into effect. These changes will impact operations over the United States, North Atlantic, and Europe. The post Ops Update: 2020 Equipment regulation changes and filing requirements appeared first on Universal® Operational Insight Blog.

    • APIS, TSA and DOT Authorization Info for Non-U.S. Registered Business Aircraft
      by Adam Hartley on January 22, 2020 at 20:50

      It’s important to keep in mind that filing APIS does not negate the requirement to notify customs of your arrival. Contact Universal's Global Regulatory Services Team for the latest APIS filing requirements and to help manage APIS revisions. The post APIS, TSA and DOT Authorization Info for Non-U.S. Registered Business Aircraft appeared first on Universal® Operational Insight Blog.

    • Japan Ops Update – New mandatory luggage inspections and expansion of domestic ops permit
      by Hiroshi Higashiyama on January 21, 2020 at 15:01

      Early in 2020, Japan announced increased security inspections of luggage of arrival/departing private jet passengers as well as an expansion for domestic operation permits. The post Japan Ops Update – New mandatory luggage inspections and expansion of domestic ops permit appeared first on Universal® Operational Insight Blog.