Contact

Inquires about Products, Services, and Support

Swipe (or scroll) down to your base of operation to find Universal® representatives for your region.
Or, you can call us at Worldwide +1 (713) 944-1622 ext. 3300 or contact us online.

U.S. and Canada

New Accounts

Preston Hesselgesser
Business Development Manager
+1 (713) 378-8178
+1 (713) 775-6243 Mobile
phessel@univ-wea.com

Region: AR, CA, LA, TX

Ruben Perez
Business Development Manager
+1 (713) 378-8182
+1 (281) 455-1009 Mobile
rperez@univ-wea.com

Region: AL, DC, DE, FL, GA, IA, IL, KY, MD, MO, MS, NC, SC, TN, VA, WI, WV, Bahamas, and Bermuda

Technical Products and Support

Faye Fazeli
Senior Account Manager
Flight Scheduling Software
+1 (386) 615-7543
+1 (713) 962-9618 Mobile
+1 (713) 943-4610 Fax
ffazeli@univ-wea.com

Customer Care Center
N. America: +1 (800) 793-1295
Worldwide: +1 (713) 378-2778
customercarecenter@univ-wea.com

Latin America and the Caribbean

New Accounts

Angie Bauzo
Business Development Manager
+1 (817) 358-4848
+1 (713) 854-8226 Mobile
abauzo@univ-wea.com

Region: Central and South America

Carlos Mejia
Business Development Manager
+52 722 273 1979
+52 172 2254 8677 Mobile
cmejia@univ-wea.com

Region: Mexico and Venezuela

Mauro Camargo
Business Development Manager / CAVOK Founder
+55 11 5523-9191
+55 11 98196-8190 Brazil Mobile
+1 407 738-0762 U.S. Mobile
mcamargo@univ-wea.com

Region: Brazil

Technical Products and Support

Faye Fazeli
Senior Account Manager
Flight Scheduling Software
+1 (386) 615-7543
+1 (713) 962-9618 Mobile
+1 (713) 943-4610 Fax
ffazeli@univ-wea.com

Customer Care Center
N. America: +1 (800) 793-1295
Worldwide: +1 (713) 378-2778
customercarecenter@univ-wea.com

Europe, Middle East, and Africa

New Accounts

Anastasia Kolomiets
Business Development Manager
+33 7 82 87 92 03 Mobile
anastasiakolomiets@univ-wea.com

Region: France, Russia, CIS

Vineet Bishnoi
Business Development
+971 50 625 8001 Mobile
vbishnoi@univ-wea.com

Region: Middle East, Africa, and India

Mohamed El Salawi
Operational Account Manager
+ 966 54 0770452
mohamedelsalawi@univ-wea.com

Region: Saudi Arabia

Amit Mendon
Senior Manager – Business Aviation Services
Avdel (India) Private Limited
A Universal® Authorised Sales Representative

+91 22 66345611
+91 22 66345622
aviation@avdel.com
www.avdel.com

Region: India

Technical Products and Support

Customer Care Center
N. America: +1 (800) 793-1295
Worldwide: +1 (713) 378-2778
customercarecenter@univ-wea.com

Asia-Pacifc

New and Existing Accounts

Yini Lin
Director of Sales – APAC
Mobile: +86 180 0119 8220
ylin@univ-wea.com

John Bradley
Senior Account Manager Australia/New Zealand/ Indonesia
Phone: +61 (0) 3597 48484
Mobile: +61 (0) 4887 70229
jbradley@univ-wea.com

Amit Mendon
Senior Manager – Business Aviation Services
Avdel (India) Private Limited
A Universal® Authorised Sales Representative

+91 22 66345611
+91 22 66345622
aviation@avdel.com
www.avdel.com

Region: India

Technical Products and Support

Customer Care Center
N. America: +1 (800) 793-1295
Worldwide: +1 (713) 378-2778
customercarecenter@univ-wea.com

  • Explore operational insights from our blog.

    • How the coronavirus outbreak is impacting business aviation
      by Universal on March 29, 2020 at 13:40

      Special quarantine and health inspection procedures have been enforced in China and other locations in Asia and around the world in an attempt to prevent the spread of the coronavirus. Extra planning and precaution is required if you are planning a trip to China and Asia. The post How the coronavirus outbreak is impacting business aviation appeared first on Universal® Operational Insight Blog.

    • Helping Humanitarian Medical Supply Missions During the COVID-19 Crisis
      by Greg Evans on March 26, 2020 at 18:22

      Effective immediately, Universal Trip Support is waiving its fees on trip feasibility and consultation services and ground handling setup charges for any mission classified as a humanitarian medical supply flight to help ensure the success of these critical flights. The post Helping Humanitarian Medical Supply Missions During the COVID-19 Crisis appeared first on Universal® Operational Insight Blog.

    • STILL FLYING: AN URGENT MEDICAL SUPPLY FLIGHT IN CHINA DURING COVID-19
      by Universal on March 26, 2020 at 14:24

      While news headlines focus on the decline of international travel, it’s important to remember that many essential and critical missions are still being conducted by the general and business aviation communities. Many of these missions save lives or reunite people with their loved ones. During a crisis like COVID-19, our industry shines. The post STILL FLYING: AN URGENT MEDICAL SUPPLY FLIGHT IN CHINA DURING COVID-19 appeared first on Universal® Operational Insight Blog.

    • Business Aircraft Ops to the 2020 Tokyo Summer Games and Paralympics
      by Hiroshi Higashiyama on March 25, 2020 at 12:28

      The 2020 Tokyo Summer Games and Paralympics are still a year away, but the time to begin planning is now. Japan Civil Aviation Bureau (JCAB) has just released guidelines for non-scheduled aircraft operating to Japan for the Games. The post Business Aircraft Ops to the 2020 Tokyo Summer Games and Paralympics appeared first on Universal® Operational Insight Blog.