Contact

Inquires about Products, Services, and Support

Swipe (or scroll) down to your base of operation to find Universal® representatives for your region.
Or, you can call us at Worldwide +1 (713) 944-1622 ext. 3300 or contact us online.

U.S. and Canada

New Accounts

Preston Hesselgesser
Business Development Manager
+1 (713) 378-8178
+1 (713) 775-6243 Mobile
phessel@univ-wea.com

Region: AR, CA, LA, TX

Ruben Perez
Business Development Manager
+1 (713) 378-8182
+1 (281) 455-1009 Mobile
rperez@univ-wea.com

Region: AL, DC, DE, FL, GA, IA, IL, KY, MD, MO, MS, NC, SC, TN, VA, WI, WV, Bahamas, and Bermuda

Technical Products and Support

Faye Fazeli
Senior Account Manager
Flight Scheduling Software
+1 (386) 615-7543
+1 (713) 962-9618 Mobile
+1 (713) 943-4610 Fax
ffazeli@univ-wea.com

Customer Care Center
N. America: +1 (800) 793-1295
Worldwide: +1 (713) 378-2778
customercarecenter@univ-wea.com

Latin America and the Caribbean

New Accounts

Angie Bauzo
Business Development Manager
+1 (817) 358-4848
+1 (713) 854-8226 Mobile
abauzo@univ-wea.com

Region: Central and South America

Carlos Mejia
Business Development Manager
+52 722 273 1979
+52 172 2254 8677 Mobile
cmejia@univ-wea.com

Region: Mexico and Venezuela

Mauro Camargo
Business Development Manager / CAVOK Founder
+55 11 5523-9191
+55 11 98196-8190 Brazil Mobile
+1 407 738-0762 U.S. Mobile
mcamargo@univ-wea.com

Region: Brazil

Technical Products and Support

Faye Fazeli
Senior Account Manager
Flight Scheduling Software
+1 (386) 615-7543
+1 (713) 962-9618 Mobile
+1 (713) 943-4610 Fax
ffazeli@univ-wea.com

Customer Care Center
N. America: +1 (800) 793-1295
Worldwide: +1 (713) 378-2778
customercarecenter@univ-wea.com

Europe, Middle East, and Africa

New Accounts

Anastasia Kolomiets
Business Development Manager
+33 7 82 87 92 03 Mobile
anastasiakolomiets@univ-wea.com

Region: France, Russia, CIS

Vineet Bishnoi
Business Development
+971 50 625 8001 Mobile
vbishnoi@univ-wea.com

Region: Middle East, Africa, and India

Mohamed El Salawi
Operational Account Manager
+ 966 54 0770452
mohamedelsalawi@univ-wea.com

Region: Saudi Arabia

Amit Mendon
Senior Manager – Business Aviation Services
Avdel (India) Private Limited
A Universal® Authorised Sales Representative

+91 22 66345611
+91 22 66345622
aviation@avdel.com
www.avdel.com

Region: India

Technical Products and Support

Customer Care Center
N. America: +1 (800) 793-1295
Worldwide: +1 (713) 378-2778
customercarecenter@univ-wea.com

Asia-Pacifc

New and Existing Accounts

Yini Lin
Director of Sales – APAC
Mobile: +86 180 0119 8220
ylin@univ-wea.com

John Bradley
Senior Account Manager Australia/New Zealand/ Indonesia
Phone: +61 (0) 3597 48484
Mobile: +61 (0) 4887 70229
jbradley@univ-wea.com

Amit Mendon
Senior Manager – Business Aviation Services
Avdel (India) Private Limited
A Universal® Authorised Sales Representative

+91 22 66345611
+91 22 66345622
aviation@avdel.com
www.avdel.com

Region: India

Technical Products and Support

Customer Care Center
N. America: +1 (800) 793-1295
Worldwide: +1 (713) 378-2778
customercarecenter@univ-wea.com

  • Explore operational insights from our blog.

    • Middle East and Africa: Coronavirus (COVID-19) impact on business aviation
      by Universal on July 10, 2020 at 21:00

      Africa & Middle East COVID-19 Flight Restrictions Algeria July 9, 2020 ​​​General Restrictions: Land, air, and sea connections for passenger travel remain suspended until further notice.​ Passenger flights are not authorized except in the event of repatriation of Algerian citizens.  All other flights require approval from the Ministry of Foreign Affairs. Passenger Restrictions: Must remain on board during tech stops. Must wear face masks while in public.  Social distancing should be practiced as well. Crew: Health Declaration forms are required for entry. Expect Medical temperature test and monitoring.  No RON or overnight stays. Check with team for specific documentation required The post Middle East and Africa: Coronavirus (COVID-19) impact on business aviation appeared first on Universal® Operational Insight Blog.

    • Caribbean: Coronavirus (COVID-19) Impact on Business Aviation
      by Universal on July 10, 2020 at 20:30

      Caribbean Anguilla July 7, 2020 Restriction expiration: July 14, 2020 ​​General Restrictions: Anguilla ports are still closed to all passenger vessels. Ferry flights in to pick up foreign nationals to return to home country are allowed. Allowed flights are considered on a case-by-case basis. Passenger Restrictions: Passenger travel of only Anguillan Nationals to travel to Anguilla is now allowed. Charter flights have been allowed on a case-by-case basis for the departure of visitor from the territory. Repatriation Flights: ​At this time only repatriation flights to the United States are allowed. All repatriation flights must be coordinated through Kim Cutler – Kimg.cutler@fco.gov.uk 1-264-235-6375 Crew: Extended The post Caribbean: Coronavirus (COVID-19) Impact on Business Aviation appeared first on Universal® Operational Insight Blog.

    • Business Aviation in Europe: Coronavirus (COVID-19) Impact
      by Universal on July 10, 2020 at 20:01

      COVID-19 business aviation flight restrictions in Europe. The post Business Aviation in Europe: Coronavirus (COVID-19) Impact appeared first on Universal® Operational Insight Blog.

    • Coronavirus (COVID-19) impact on business aviation
      by Universal on July 10, 2020 at 14:10

      Special quarantine and health inspection procedures have been enforced in China and other locations in Asia and around the world in an attempt to prevent the spread of the coronavirus. Extra planning and precaution is required if you are planning a trip to China and Asia. The post Coronavirus (COVID-19) impact on business aviation appeared first on Universal® Operational Insight Blog.