Contact

Inquires about Products, Services, and Support

Swipe (or scroll) down to your base of operation to find Universal® representatives for your region.
Or, you can call us at Worldwide +1 (713) 944-1622 ext. 3300 or contact us online.

U.S. and Canada

New Accounts

Preston Hesselgesser
Business Development Manager
+1 (713) 378-8178
+1 (713) 775-6243 Mobile
phessel@univ-wea.com

Region: AR, CA, LA, TX

Ruben Perez
Business Development Manager
+1 (713) 378-8182
+1 (281) 455-1009 Mobile
rperez@univ-wea.com

Region: AL, DC, DE, FL, GA, IA, IL, KY, MD, MO, MS, NC, SC, TN, VA, WI, WV, Bahamas, and Bermuda

Technical Products and Support

Faye Fazeli
Senior Account Manager
Flight Scheduling Software
+1 (386) 615-7543
+1 (713) 962-9618 Mobile
+1 (713) 943-4610 Fax
ffazeli@univ-wea.com

Customer Care Center
N. America: +1 (800) 793-1295
Worldwide: +1 (713) 378-2778
customercarecenter@univ-wea.com

Latin America and the Caribbean

New Accounts

Angie Bauzo
Business Development Manager
+1 (817) 358-4848
+1 (713) 854-8226 Mobile
abauzo@univ-wea.com

Region: Central and South America

Carlos Mejia
Business Development Manager
+52 722 273 1979
+52 172 2254 8677 Mobile
cmejia@univ-wea.com

Region: Mexico and Venezuela

Mauro Camargo
Business Development Manager / CAVOK Founder
+55 11 5523-9191
+55 11 98196-8190 Brazil Mobile
+1 407 738-0762 U.S. Mobile
mcamargo@univ-wea.com

Region: Brazil

Technical Products and Support

Faye Fazeli
Senior Account Manager
Flight Scheduling Software
+1 (386) 615-7543
+1 (713) 962-9618 Mobile
+1 (713) 943-4610 Fax
ffazeli@univ-wea.com

Customer Care Center
N. America: +1 (800) 793-1295
Worldwide: +1 (713) 378-2778
customercarecenter@univ-wea.com

Europe, Middle East, and Africa

New Accounts

Anastasia Kolomiets
Business Development Manager
+33 7 82 87 92 03 Mobile
anastasiakolomiets@univ-wea.com

Region: France, Russia, CIS

Vineet Bishnoi
Business Development
+971 50 625 8001 Mobile
vbishnoi@univ-wea.com

Region: Middle East, Africa, and India

Mohamed El Salawi
Operational Account Manager
+ 966 54 0770452
mohamedelsalawi@univ-wea.com

Region: Saudi Arabia

Amit Mendon
Senior Manager – Business Aviation Services
Avdel (India) Private Limited
A Universal® Authorised Sales Representative

+91 22 66345611
+91 22 66345622
aviation@avdel.com
www.avdel.com

Region: India

Technical Products and Support

Customer Care Center
N. America: +1 (800) 793-1295
Worldwide: +1 (713) 378-2778
customercarecenter@univ-wea.com

Asia-Pacifc

New and Existing Accounts

Yini Lin
Director of Sales – APAC
Mobile: +86 180 0119 8220
ylin@univ-wea.com

John Bradley
Senior Account Manager Australia/New Zealand/ Indonesia
Phone: +61 (0) 3597 48484
Mobile: +61 (0) 4887 70229
jbradley@univ-wea.com

Amit Mendon
Senior Manager – Business Aviation Services
Avdel (India) Private Limited
A Universal® Authorised Sales Representative

+91 22 66345611
+91 22 66345622
aviation@avdel.com
www.avdel.com

Region: India

Technical Products and Support

Customer Care Center
N. America: +1 (800) 793-1295
Worldwide: +1 (713) 378-2778
customercarecenter@univ-wea.com

  • Explore operational insights from our blog.

    • Asia-Pacific Region: Coronavirus (COVID-19) Impact on Business Aviation
      by Universal on May 28, 2020 at 15:44

      Asia & Pacific Region COVID-19 Flight Restrictions Australia May 28, 2020 Restriction expiration: May 29, 2020 General Restrictions: Below passenger restrictions apply to Australian citizens, residents and immediate family. All other foreign nationals are still not allowed entry. Passenger Restrictions: International arrivals. Beginning 2359 AEDT 28 March 2020 all people entering Australia will be required to undertake their mandatory 14-day quarantine at designated facilities (for example, a hotel), in their port of arrival. Travelers will be transported directly to designated facilities after appropriate immigration, customs and enhanced health checks. Designated facilities will be determined by the relevant state or territory government The post Asia-Pacific Region: Coronavirus (COVID-19) Impact on Business Aviation appeared first on Universal® Operational Insight Blog.

    • Middle East and Africa: Coronavirus (COVID-19) impact on business aviation
      by Universal on May 27, 2020 at 19:53

      Africa & Middle East COVID-19 Flight Restrictions Algeria May 11, 2020 Restriction expiration: July 5, 2020 General Restrictions: Flights to and from Algeria are prohibited; however, operating cargo, private and diplomatic flights are subject to consideration by the authority depending on type of cargo, passengers rank & status. Passenger Restrictions: Health Declaration forms are required for entry. Crew: Health Declaration forms are required for entry. Expect Medical temperature test and monitoring.  No RON or overnight stays. Check with team for specific doumentation required for repatriation flights. Tech Stop Details: Tech Stop-with no crew rest and no disembarkation-fuel and go operations only. The post Middle East and Africa: Coronavirus (COVID-19) impact on business aviation appeared first on Universal® Operational Insight Blog.

    • Central and South America: Coronavirus (COVID-19) Impact on Business Aviation
      by Universal on May 27, 2020 at 17:05

      COVID-19 business aviation flight restrictions in Central and South America. The post Central and South America: Coronavirus (COVID-19) Impact on Business Aviation appeared first on Universal® Operational Insight Blog.

    • Business Aviation in Europe: Coronavirus (COVID-19) Impact
      by Universal on May 27, 2020 at 17:03

      COVID-19 business aviation flight restrictions in Europe. The post Business Aviation in Europe: Coronavirus (COVID-19) Impact appeared first on Universal® Operational Insight Blog.