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    Inquires about Products, Services, and Support

    Swipe (or scroll) down to your base of operation to find Universal® representatives for your region.
    Or, you can call us at Worldwide +1 (713) 944-1622 ext. 3300 or contact us online.

    U.S. and Canada

    New Accounts

    Preston Hesselgesser
    Business Development Manager
    +1 (713) 378-8178
    +1 (713) 775-6243 Mobile
    phessel@univ-wea.com

    Region: AR, CA, LA, TX

    Ruben Perez
    Business Development Manager
    +1 (713) 378-8182
    +1 (281) 455-1009 Mobile
    rperez@univ-wea.com

    Region: AL, DC, DE, FL, GA, IA, IL, KY, MD, MO, MS, NC, SC, TN, VA, WI, WV, Bahamas, and Bermuda

    Technical Products and Support

    Faye Fazeli
    Senior Account Manager
    Flight Scheduling Software
    +1 (386) 615-7543
    +1 (713) 962-9618 Mobile
    +1 (713) 943-4610 Fax
    ffazeli@univ-wea.com

    Customer Care Center
    N. America: +1 (800) 793-1295
    Worldwide: +1 (713) 378-2778
    customercarecenter@univ-wea.com

    Latin America and the Caribbean

    New Accounts

    Angie Bauzo
    Business Development Manager
    +1 (817) 358-4848
    +1 (713) 854-8226 Mobile
    abauzo@univ-wea.com

    Region: Central and South America

    Carlos Mejia
    Business Development Manager
    +52 722 273 1979
    +52 172 2254 8677 Mobile
    cmejia@univ-wea.com

    Region: Mexico and Venezuela

    Mauro Camargo
    Business Development Manager / CAVOK Founder
    +55 11 5523-9191
    +55 11 98196-8190 Brazil Mobile
    +1 407 738-0762 U.S. Mobile
    mcamargo@univ-wea.com

    Region: Brazil

    Technical Products and Support

    Faye Fazeli
    Senior Account Manager
    Flight Scheduling Software
    +1 (386) 615-7543
    +1 (713) 962-9618 Mobile
    +1 (713) 943-4610 Fax
    ffazeli@univ-wea.com

    Customer Care Center
    N. America: +1 (800) 793-1295
    Worldwide: +1 (713) 378-2778
    customercarecenter@univ-wea.com

    Europe, Middle East, and Africa

    New Accounts

    Anastasia Kolomiets
    Business Development Manager
    +33 7 82 87 92 03 Mobile
    anastasiakolomiets@univ-wea.com

    Region: France, Russia, CIS

    Vineet Bishnoi
    Business Development
    +971 50 625 8001 Mobile
    vbishnoi@univ-wea.com

    Region: Middle East, Africa, and India

    Mohamed El Salawi
    Operational Account Manager
    + 966 54 0770452
    mohamedelsalawi@univ-wea.com

    Region: Saudi Arabia

    Amit Mendon
    Senior Manager – Business Aviation Services
    Avdel (India) Private Limited
    A Universal® Authorised Sales Representative

    +91 22 66345611
    +91 22 66345622
    aviation@avdel.com
    www.avdel.com

    Region: India

    Technical Products and Support

    Customer Care Center
    N. America: +1 (800) 793-1295
    Worldwide: +1 (713) 378-2778
    customercarecenter@univ-wea.com

    Asia-Pacifc

    New and Existing Accounts

    Yini Lin
    Director of Sales – APAC
    Mobile: +86 180 0119 8220
    ylin@univ-wea.com

    John Bradley
    Senior Account Manager Australia/New Zealand/ Indonesia
    Phone: +61 (0) 3597 48484
    Mobile: +61 (0) 4887 70229
    jbradley@univ-wea.com

    Amit Mendon
    Senior Manager – Business Aviation Services
    Avdel (India) Private Limited
    A Universal® Authorised Sales Representative

    +91 22 66345611
    +91 22 66345622
    aviation@avdel.com
    www.avdel.com

    Region: India

    Technical Products and Support

    Customer Care Center
    N. America: +1 (800) 793-1295
    Worldwide: +1 (713) 378-2778
    customercarecenter@univ-wea.com

    • Explore operational insights from our blog.

      • How the coronavirus outbreak is impacting business aviation
        by Universal on March 29, 2020 at 13:40

        Special quarantine and health inspection procedures have been enforced in China and other locations in Asia and around the world in an attempt to prevent the spread of the coronavirus. Extra planning and precaution is required if you are planning a trip to China and Asia. The post How the coronavirus outbreak is impacting business aviation appeared first on Universal® Operational Insight Blog.

      • Helping Humanitarian Medical Supply Missions During the COVID-19 Crisis
        by Greg Evans on March 26, 2020 at 18:22

        Effective immediately, Universal Trip Support is waiving its fees on trip feasibility and consultation services and ground handling setup charges for any mission classified as a humanitarian medical supply flight to help ensure the success of these critical flights. The post Helping Humanitarian Medical Supply Missions During the COVID-19 Crisis appeared first on Universal® Operational Insight Blog.

      • STILL FLYING: AN URGENT MEDICAL SUPPLY FLIGHT IN CHINA DURING COVID-19
        by Universal on March 26, 2020 at 14:24

        While news headlines focus on the decline of international travel, it’s important to remember that many essential and critical missions are still being conducted by the general and business aviation communities. Many of these missions save lives or reunite people with their loved ones. During a crisis like COVID-19, our industry shines. The post STILL FLYING: AN URGENT MEDICAL SUPPLY FLIGHT IN CHINA DURING COVID-19 appeared first on Universal® Operational Insight Blog.

      • Business Aircraft Ops to the 2020 Tokyo Summer Games and Paralympics
        by Hiroshi Higashiyama on March 25, 2020 at 12:28

        The 2020 Tokyo Summer Games and Paralympics are still a year away, but the time to begin planning is now. Japan Civil Aviation Bureau (JCAB) has just released guidelines for non-scheduled aircraft operating to Japan for the Games. The post Business Aircraft Ops to the 2020 Tokyo Summer Games and Paralympics appeared first on Universal® Operational Insight Blog.