For Flight Operations Managers

Keep the guarantees you make to your organization.

With us, you have a partner with the experience to understand your unique challenges—and has the commitment and resources to help you keep your promises.

Discover how we can support you.

Trip Support

With us, you get more than just flight plans, weather, and trip coordination. You get a dedicated team proactively anticipating, staying on top of, and quickly adapting to whatever challenge may arise. All with a singular goal of helping you achieve a successful mission – every time.

Continue your success

Global Regulatory Services

SENEAM, UK-APD, BOE, APIS, EU-ETS, OFAC. The global regulatory environment continually changes. Our experts will help you stay on top of it all, and alleviate some paperwork along the way.

Stay on top of the regulations

Universal Aviation

Strict operating and customer service standards. Industry-leading training and audit systems. With Universal Aviation, you have access to a global network of FBOs and ground support locations committed to exceeding the expectations of both you and those who land at our locations.

Explore our network

Air Culinaire Worldwide

You can plan a trip perfectly, but if the in-flight catering falls apart, so does the passenger experience. At 1,800+ airports across the globe, Air Culinaire Worldwide kitchens and associate catering partners can deliver a total in-flight catering experience that is on time and pleases the palates of those who matter most—your passengers and crew.

Dine well

Chauffeured Ground Transportation

With Universal-Drivania, you can arrange chauffeured ground transportation anywhere in the world and be confident that your arrangements are managed seamlessly with your overall Universal® trip, so that nothing is missed.

Let’s go for a ride

Mobile App

With uvGO, you can plan, build, and manage successful missions worldwide. You have access to do-it-yourself trip planning resources, as well as complete mission coordination through Universal.

Go mobile

Datalink

Stay connected with unlimited SATCOM and SITA VHF ACARS datalink for ANY business aircraft you operate, regardless of avionics type. And enjoy complete integration with our flight planning, weather, and fleet status applications – all through uvGO, available via your Apple® iPad®.

Stay connected

Online Flight Planning

Worldwide flight planning and weather. Optimized routings. Highly accurate ETEs and fuel burn estimates. Completely do-it-yourself from your computer or Apple iPad.

Plan and file

Ethics and Compliance

Depending on the scenario, a so called “facilitation fee” paid to an airport employee may be considered a bribe under various anti-bribery laws. And if your handler pays a bribe on your behalf, you, your company, and your passengers could be prosecuted for the bribe.

At Universal, we’ve set a high standard among trip support providers with our industry-leading Ethics and Compliance program. By partnering with us, you can be confident we are taking the necessary steps to help your organization operate in a compliant manner.

Learn more

  • Explore operational insights from our blog.

    • How the coronavirus outbreak is impacting business aviation
      by Universal on April 3, 2020 at 15:44

      Special quarantine and health inspection procedures have been enforced in China and other locations in Asia and around the world in an attempt to prevent the spread of the coronavirus. Extra planning and precaution is required if you are planning a trip to China and Asia. The post How the coronavirus outbreak is impacting business aviation appeared first on Universal® Operational Insight Blog.

    • STILL FLYING: Humanitarian Cargo Flight of Masks from China to U.S.
      by Robert Moya on April 2, 2020 at 22:54

      With COVID-19 cases rising and personal protective equipment (PPE) dwindling, Massachusetts Governor Charlie Baker began looking for alternative ways to source vital masks for his state. Baker struck a deal with a manufacturer, Tencent, in China for more than one million masks. Getting them from China to the United States, however, was going to be the hard part. After learning about the need for an aircraft to make the delivery, New England Patriots Owner Robert Kraft stepped up. The post STILL FLYING: Humanitarian Cargo Flight of Masks from China to U.S. appeared first on Universal® Operational Insight Blog.

    • Business Aircraft Ops to the 2020 Tokyo Summer Games and Paralympics
      by Hiroshi Higashiyama on March 30, 2020 at 12:28

      The 2020 Tokyo Summer Games and Paralympics are still a year away, but the time to begin planning is now. Japan Civil Aviation Bureau (JCAB) has just released guidelines for non-scheduled aircraft operating to Japan for the Games. The post Business Aircraft Ops to the 2020 Tokyo Summer Games and Paralympics appeared first on Universal® Operational Insight Blog.

    • Helping Humanitarian Medical Supply Missions During the COVID-19 Crisis
      by Greg Evans on March 26, 2020 at 18:22

      Effective immediately, Universal Trip Support is waiving its fees on trip feasibility and consultation services and ground handling setup charges for any mission classified as a humanitarian medical supply flight to help ensure the success of these critical flights. The post Helping Humanitarian Medical Supply Missions During the COVID-19 Crisis appeared first on Universal® Operational Insight Blog.