For Operations Based in Latin America and the Caribbean

Local Attention. Worldwide Support.

How our Global Community in Latin America and the Caribbean can serve you.

Dedicated Trip Support – Brazil

With our Brazilian Operations Center based in Sao Paulo, you have a dedicated team of trip support experts proactively anticipating, staying on top of, and quickly adapting to whatever challenge may arise.

We support Brazil-based business aircraft operators flying anywhere in the world. And we specialize in navigating the complex operating environment of Brazil.

We’re a 24/7/365 operations center, and fluent in Portuguese and English.

Contact information

Avenida Adolfo Pinheiro, 1000
Conjunto 142
Alto da Boa Vista
Sao Paulo – SP

Brazil: +55 11 2276 1199
N. America: +1 (713) 378-8183

Dedicated Trip Support – en Español

For operators based in Latin America, we have teams that provide support in both English and Spanish, and are intimately experienced with the ever-changing regulatory and operating conditions in South and North America, where you travel most.

Contact information

Universal Aviation

Strict operating and customer service standards. Industry-leading training and audit systems. With Universal Aviation, you have access to a global network of FBOs and ground support locations committed to exceeding your expectations – each and every time you land.

Air Culinaire Worldwide

You can plan a trip perfectly, but if the in-flight catering falls apart, so does the passenger experience. At 1,800+ airports across the globe, Air Culinaire Worldwide kitchens and associate catering partners can deliver a total in-flight catering experience that is on time and pleases the palates of those who matter most.

Dine well

Chauffeured Ground Transportation

With Universal-Drivania, you can arrange chauffeured ground transportation anywhere in the world and be confident that your arrangements are managed seamlessly with your overall Universal® trip, so that nothing is missed.

Let’s drive


Stay connected with unlimited SATCOM and SITA VHF ACARS datalink for ANY business aircraft you operate, regardless of avionics type. And enjoy complete integration with our flight planning, weather, and fleet status applications – all through uvGO, available via your Apple® iPad®.

Stay connected

Online Flight Planning

Worldwide flight planning and weather. Optimized routings. Highly accurate ETEs and fuel burn estimates. Completely do-it-yourself from your computer or Apple iPad.

Plan and file

Mobile App

With uvGO, you can plan, build, and manage successful missions worldwide. You have access to do-it-yourself trip planning resources, as well as complete mission coordination through Universal.

Go mobile

  • Explore operational insights from our blog.

    • Business Aviation in Europe: Coronavirus (COVID-19) Impact
      by Universal on April 8, 2020 at 18:23

      Europe Albania April 8, 2020 General Restrictions: As of 23MAR Civil Aviation Authority suspended all international flights at Tirana International Airport (LTAI). Allowed flights are cargo, humanitarian, and repatriation. All ports of entry have closed indefinitely. Ferry to/from Greece, Italy are suspended. Passenger Restrictions: Quarantine for 14 days is requested for any individuals entering Albania. Austria March 22, 2020 General restrictions: Air traffic was discontinued from the following regions: China, South Korea, Iran, Italy, Switzerland, France, Spain, United Kingdom, Netherlands, Russia, and Ukraine. Passenger restrictions: Third-country nationals who do not have a residence permit in Austria are prohibited from entering The post Business Aviation in Europe: Coronavirus (COVID-19) Impact appeared first on Universal® Operational Insight Blog.

    • Caribbean: Coronavirus (COVID-19) Impact on Business Aviation
      by Universal on April 8, 2020 at 17:00

      Caribbean Anguila April 7, 2020 General Restrictions: Anguilla ports are closed to all passenger vessels. Ferry flights in to pick up foreign nationals to return to home country are allowed. Allowed flights are considered on a case by case basis. Passenger Restrictions: Passengers are NOT allowed to enter Anguilla. No exceptions. Crew: Extended ground time and overnight stays are not permitted for crew. Expect quick turnarounds. Tech Stop Details: Tech stops are allowed with no disembarkation. Antigua April 8, 2020 General Restrictions: VC Bird International Airport (ANU) closed to all incoming commercial passenger flights. Restricted entry for nonresidents. Passenger Restrictions: Denied entry to any The post Caribbean: Coronavirus (COVID-19) Impact on Business Aviation appeared first on Universal® Operational Insight Blog.

    • Asia-Pacific Region: Coronavirus (COVID-19) Impact on Business Aviation
      by Universal on April 8, 2020 at 15:27

      Asia & Pacific Region Australia April 6, 2020 General Restrictions: Below restrictions for Australian citizens, residents and immediate family. All other foreign nationals are still not allowed entry. Passenger Restrictions: From 23:59 AEDT on 28 March 2020 all people entering Australia will be required to undertake their mandatory 14-day quarantine at designated facilities (for example, a hotel), in their port of arrival Travellers will be transported directly to designated facilities after appropriate immigration, customs and enhanced health checks. Designated facilities will be determined by the relevant state or territory government and will ordinarily be in the city of entry where The post Asia-Pacific Region: Coronavirus (COVID-19) Impact on Business Aviation appeared first on Universal® Operational Insight Blog.

    • Mexico: Coronavirus (COVID-19) Impact on Business Aviation
      by Universal on April 8, 2020 at 13:08

      Mexico April 8, 2020 Latest updates: Our ground handling offices, as well as our FBO in Toluca, remain open to support missions and are following best practices for safe handling of flights during this COVID-19 pandemic. Announced new restrictions on April 3, bringing the country closer to lockdown. Mexican Tourism and Health officials instructed hotels to cancel new and existing reservations and close for non-essential business. As a reminder, the U.S. government does not pay for lodging or other expenses incurred due to travel disruptions abroad. International commercial flight options currently exist in Mexico. U.S. citizens who wish to return The post Mexico: Coronavirus (COVID-19) Impact on Business Aviation appeared first on Universal® Operational Insight Blog.