For Executive Assistants

Exceed Expectations.

The expectations on you are high. But no problem. Accurate information. Last-minute and special requests…it’s what we do.

Discover how we can support you.

Mobile App

Is the flight on time? What’s the limo company’s phone number? What’s a good restaurant in the area? With uvGO, you’ll stay in the know and get the critical trip information you need.

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Trip Support

Did an executive’s schedule just change? Call your dedicated trip support team. We’ll help you put all the pieces together to keep your VIP on schedule.

Contact your team

Universal Aviation

Some requests are more complex than others, and can only be fulfilled by a special concierge on the ground. In 20+ countries, we have those people. Big request? Lean on us. We’re here to make it happen.

Explore our locations

Air Culinaire Worldwide

You can plan a trip perfectly, but if the in-flight catering falls apart, so does the passenger experience. At 1,800+ airports across the globe, Air Culinaire Worldwide kitchens and associate catering partners can deliver a total in-flight catering experience that is on time and pleases the palates of those who matter most—your passengers.

Dine well

Hotel Arrangements

Early check in. Late checkout. Flexible cancellation terms. Complimentary upgrades. Tell us what you need. Our Hotel Accommodations Team has preferred agreements with hundreds of hotels around the world.

Let’s talk

Chauffeured Ground Transportation

With Universal-Drivania, you can arrange chauffeured ground transportation anywhere in the world and be confident that your arrangements are managed seamlessly with your overall Universal® trip, so that nothing is missed.

Let’s drive

  • Explore operational insights from our blog.

    • Ops Update: New Random Ramp Checks in Mexico – What you need to know
      by Juan Muniz on December 4, 2019 at 14:42

      As part of a crackdown on illegal charter flights in Mexico from N-Registerd Part 91 operators, AFAC has implemented random ramp checks of all foreign flights. The ramp checks are taking place ramdomly at every airport in Mexico. The complete list of documentation required for the ramp check has been published by AFAC and if operators have all documents available, the entire process should last around 30 minutes. The post Ops Update: New Random Ramp Checks in Mexico – What you need to know appeared first on Universal® Operational Insight Blog.

    • Business Aviation Destination Guide: San Jose, Costa Rica
      by Delmark Muir on November 30, 2019 at 20:21

      ALERT: New GAT at MROC now open Costa Rica’s first-ever general aviation terminal, exclusively available to international private operations at Juan Santamaría International Airport (SJO/MROC), will officially open in December 2019. Visit GAT-SJO.com for more details. For business aircraft operators, setting up a flight to San Jose (SJO/MROC) is not a difficult proposition, and there’s nothing onerous from the regulatory perspective. With the opening of Costa Rica’s first-ever general aviation terminal in December 2019, the experience and security for business aviation operators is now significantly enhanced. It’s essential to work with your trip support provider and the local ground handler The post Business Aviation Destination Guide: San Jose, Costa Rica appeared first on Universal® Operational Insight Blog.

    • Everything you need to know about Costa Rica’s first-ever GAT at MROC
      by Delmark Muir on November 24, 2019 at 15:08

      In mid-December 2019, Costa Rica’s first-ever general aviation terminal (GAT) will officially open for business aviation traffic at San Jose (MROC) Juan Santamaría International Airport (MROC/SJO). The opening of the GAT will have a significant and positive enhancement on private operators’ experience in Costa Rica by drastically reducing their time on the ground. The post Everything you need to know about Costa Rica’s first-ever GAT at MROC appeared first on Universal® Operational Insight Blog.

    • UPDATE: How the new GAT at SBGR in Sao Paulo impacts business aviation
      by Adonis Bastos on November 23, 2019 at 14:40

      A new general aviation terminal recently opened at Description at São Paulo Guarulhos International Airport (SBGR). Since the opening, there has been confusion among operators on whether they are required to use the GAT, if they still need a ground handler, and how pricing of the GAT is charged. Here’s what you need to know. The post UPDATE: How the new GAT at SBGR in Sao Paulo impacts business aviation appeared first on Universal® Operational Insight Blog.