Solutions

Focused on YOU.

Explore the different ways our global resources come together to help you achieve success.

Solutions by Profession

Flight Operations Manager

It doesn’t matter the size of your operation or how you operate. With us, you have a partner who understands your unique challenges and is committed to helping you keep the guarantees you make to your organization.

Keep your guarantees

Scheduler/Dispatcher

Your list of responsibilities is continually growing, and everyone depends on you to take care of it all.

As a company made up of schedulers and dispatchers, we understand the pressure you face. Let us show you how you can depend on us, too.

Stay dependable

Pilot

The world is becoming increasingly complex. Ever-changing regulations. Unforeseen events. High expectations. These are just some of the obstacles you can face on every mission. Count on us for expertise, global resources, and tools to help you successful manage these and keep your missions moving forward.

Keep moving forward

Flight Attendant

Delicious catering. Passenger weather. Destination security reports. Local area expertise. We are going to help you shine in front of your crew and passengers.

Shine on

Executive Assistant

Trying to connect the dots between when the aircraft lands, the car arrives, and the meeting starts? Oh! And arrange to pick up a gift, too? The expectations on you are high. But no problem. Accurate information. Last-minute and special requests…it’s what we do.

Exceed expectations

Owner

Whether your preferred view is from the flight deck or the cabin, discover how we can help you minimize your risk and maximize your investment.

Maximize your investment

Supplier

We are looking for ground handling, transport, and other logistics partners who share our core values and are committed to providing support that exceeds our clients’ expectations.

Let’s work together

Procurement Professional

Are you putting together requirements for a Request for Proposal (RFP) or ready to submit one? We can help.

Start here

Solutions by Base of Operation

A trip support operations center in your time zone with a team that speaks your language. Local and global fuel expertise. FBOs and ground support locations nearby and around the world. Whether operating in-region or beyond, learn how we customize our support to your regional needs.

North America

Expertise in U.S. and Canadian regulations. Air Culinaire Worldwide kitchens.

Discover how we can serve you

Latin America and the Caribbean

An operations center in Sao Paulo. Portuguese- and Spanish-speaking trip support. Universal Aviation ground support locations throughout the region. A network of Air Culinaire Worldwide associate catering partners.

Discover how we can serve you

Europe, the Middle East, and Africa

An operations center in London. Universal Aviation ground support locations throughout the region. Air Culinaire Worldwide kitchens and associate catering partners across the region.

Discover how we can serve you

Asia-Pacific

An operations center in Hong Kong. Universal Aviation ground support locations throughout the region. A network of Air Culinaire Worldwide associate catering partners.

Discover how we can serve you

Solutions by Operation Type

Private / Non-revenue

Trip coordination. Regulatory assistance. Fuel savings. Mobile tools. These are just some of the ways we can support your missions.

Learn more

Charter / Non-scheduled Commercial

Is the trip doable? Am I looking at special permit requirements? What about cabotage? Our dedicated charter teams know the answers.

Learn more

Government & Military

Head of State flight clearances. Large aircraft operations. Bulk fuel logistics. We understand your unique operating needs and have the experience and resources to meet and exceed them.

Learn more

Helicopter

Aviation weather. Turbine fuel. Airport information. You may not always think of us for helicopter operations, but we have solutions to help your operation succeed.

Learn more

OEM

Experimental and special airworthiness permits. Unique flight plans. Delivery flight logistics. Concierge requests. We’ve got you covered.

Learn more

  • Explore operational insights from our blog.

    • How the coronavirus outbreak is impacting business aviation
      by Universal on April 3, 2020 at 15:44

      Special quarantine and health inspection procedures have been enforced in China and other locations in Asia and around the world in an attempt to prevent the spread of the coronavirus. Extra planning and precaution is required if you are planning a trip to China and Asia. The post How the coronavirus outbreak is impacting business aviation appeared first on Universal® Operational Insight Blog.

    • STILL FLYING: Humanitarian Cargo Flight of Masks from China to U.S.
      by Robert Moya on April 2, 2020 at 22:54

      With COVID-19 cases rising and personal protective equipment (PPE) dwindling, Massachusetts Governor Charlie Baker began looking for alternative ways to source vital masks for his state. Baker struck a deal with a manufacturer, Tencent, in China for more than one million masks. Getting them from China to the United States, however, was going to be the hard part. After learning about the need for an aircraft to make the delivery, New England Patriots Owner Robert Kraft stepped up. The post STILL FLYING: Humanitarian Cargo Flight of Masks from China to U.S. appeared first on Universal® Operational Insight Blog.

    • Business Aircraft Ops to the 2020 Tokyo Summer Games and Paralympics
      by Hiroshi Higashiyama on March 30, 2020 at 12:28

      The 2020 Tokyo Summer Games and Paralympics are still a year away, but the time to begin planning is now. Japan Civil Aviation Bureau (JCAB) has just released guidelines for non-scheduled aircraft operating to Japan for the Games. The post Business Aircraft Ops to the 2020 Tokyo Summer Games and Paralympics appeared first on Universal® Operational Insight Blog.

    • Helping Humanitarian Medical Supply Missions During the COVID-19 Crisis
      by Greg Evans on March 26, 2020 at 18:22

      Effective immediately, Universal Trip Support is waiving its fees on trip feasibility and consultation services and ground handling setup charges for any mission classified as a humanitarian medical supply flight to help ensure the success of these critical flights. The post Helping Humanitarian Medical Supply Missions During the COVID-19 Crisis appeared first on Universal® Operational Insight Blog.