Jaclyn Gilbert served with Universal until from 1999 to 2019. She is a member of the National Business Aviation Association’s Certified Aviation Manager (CAM) Governing Board. Jaclyn earned the CAM (Certified Aviation Manager) designation in 2015. She is a licensed Aircraft Dispatcher and private pilot with over 19 years of experience in corporate aircraft operations and aviation training. She graduated from Embry Riddle Aeronautical University with a Bachelor of Science in Aerospace Studies and minors in Aviation Safety, Space Studies and Mathematics. She is currently Vice President of Women in Corporate Aviation.