Universal® Trip Support
Enjoy smooth and successful missions with Universal. You’ll have the industry’s best expertise and resources supporting you, while receiving personalized, consultative attention all along the way.
Global regulations impacting international operators continually increase and evolve. Our consultative experts will help you easily navigate them.
You need to quickly assess what your best trip options are and perfectly execute the path you choose. We provide the global intelligence and expertise to help you do both.
Anything can happen to a perfectly planned mission at any time. With our global resources, you can adapt and recover better than anyone else.
Your Consultative Partner
Readiness
We’ll help you identify where your readiness gaps, their implications on any potential mission, and how you can close them. We’ll ensure your operational and regulatory profiles are current with us ahead of your next mission.
Feasibility
Based on your readiness level, we’ll assess if a mission request is feasible, pressure test all your available options, explain all the requirements, and help you set expectations with your stakeholders.
Execution
Rigorous layers of mission logistics expertise, systems, and QA help ensure all details are right and nothing is missed. All your questions and requests are actioned with priority. You’ll have a perfectly packaged mission.
Logistics Handled
We’ll help you assess if a new mission request is feasible, understand the requirements, and pressure test all available options to find the ones best for you.
You’ll get beginning-to-end flight planning and weather management for your missions.
All permits and permissions will be managed in lockstep with your changing mission schedule, and help you set expectations on any last-minute schedule revisions that could be problematic – so that you have zero surprises.
Because we own and operate one of largest international ground handling networks in the industry, we know the importance of strong supply chain management and what it takes to make missions on the ground successful across our entire third-party ground handler network.
From knowing what to expect before you land, to ensuring a smooth and delightful experience on the ground – we’ll make sure no detail is missed.
Learn moreWe’re the only trip support company with a catering subsidiary, Air Culinaire Worldwide, directly integrated with our Trip Support Teams.
At over 1,800 airports worldwide, you can get expert ordering advice and peace of mind knowing your catering orders are being seamlessly managed in tandem with your evolving schedule.
Learn moreTake advantage of our agreements with hotels around the world to access our pre-negotiated rates, flexible cancellation and check-in/out policies, and hidden room blocks not available to the general public. We can also book using your own negotiated corporate rates.
Services include pre-trip security briefs and threat assessments, arranging private security for your aircraft, and secure ground transportation.
You might think the request is out of the ordinary, but it’s probably not for us. We’re experts at logistics, and that often means moving more than just planes. Ask us how we can help!
Logistics Done Better
We help you reduce operating risks and friction by directly managing more of the supply chain than anyone.
Trip Support on Steriods
When you can’t afford leave anything on the ground to chance, A2G is ready. You’ll have a single-point of contact on the ground overseeing every aspect of your arrival and departure. Perfect for peak periods, high-traffic events, and remote destinations.
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Take advantage of Universal’s RSP member status to arrange for U.S. CBP overtime hours at 75+ AOEs across the U.S., saving you an extra stop when entering the U.S.
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Enhance your operating flexibility, reduce your admin burden, and ensure no critical regulation is missed by working with our Global Regulatory Services team to help you navigate the ever-evolving regulatory landscape.
Start a FREE 15-min regulatory consultation with our experts to see where your gaps may be.
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Mitigate schedule delays, potential safety issues, and passenger discomfort by adding Meteorologist-watched Enhanced Flight Following to your next Universal-managed mission.
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Experience from managing over 4 million international trip legs – more than anyone else.
Strongest knowledge base of international mission planning expertise.
1,700+ people across 30+ countries ready to support your missions.
The uvGO® Mission Management Platform
Plan, build, and manage international trips from beginning to end with the uvGO Mission Management Platform.
uvGO empowers flight departments with accurate intelligence and powerful applications for both self-managed DIY missions and missions managed by our Universal® Trip Support experts.
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Sync trips from your scheduling software directly to Universal.
The industry’s best mission planning intelligence directly in your scheduling software.
Solutions for All Operations
Frequent International Operators
Occasional & First-time International Operators
Large Charter Operations
OEMs
Ferry Flights
People Helping People
Find Your Team
Asia-Pacific
Brazil
Europe, the Middle East & Africa