Chairman’s Note* Universal in Latin America – Expanding Our Presence

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Dear Friends and Colleagues,

For those of you who were in Brazil, I regret that I was not able to attend this year’s LABACE and visit with many of you in person. From what I’ve heard, it was a great show, and despite some of the region’s recent challenges, there is tremendous optimism on the growth of business aviation in Latin America moving forward.

At Universal, we share that optimism. Over the last year, we’ve continued to grow and expand our footprint throughout the region in the high-risk and challenging destinations you’ve asked us to provide enhanced support.

We recently added a new Universal Aviation ground support location in Argentina. We are also in the process of managing the build-out of Costa Rica’s first-ever general aviation terminal, which we will manage upon completion.

Looking ahead, I’m confident that Latin America is an emerging market with great possibilities for business aviation. So we’re committed to continuing to look for opportunities to improve your experience whether it be new facilities, people, or systems. That can be in the form of multiple models – from physical locations with full-service FBOs, to ground handling agents we can send to smaller remote airports, as well as dedicated concierge agents who serve as an extension of our trip support teams on the ground at highly congested, high-risk and stress airports.

If you haven’t already read it, I encourage you to check out this AIN article from LABACE, featuring an interview with Adolfo Aragon, our Senior Vice President for Latin America and the Caribbean that goes into more details on our plans for the region.

In the meantime, I’d love to hear directly from you, what your greatest challenges are when operating to Latin America and how we can better enable the success of your missions.

Thanks again for your many friendships, and I look forward to seeing you and talking to you soon.

Warmest regards,

Greg

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