Effective immediately, Universal Trip Support is waiving its fees on 1) trip feasibility assessments, research, and consultation services and 2) ground handling setup charges (third-party fees still apply), for any mission classified as a humanitarian medical supply flight.
“We are in an unprecedented and trying time for our industry and the world. Business aviation missions are still flying and are now more critical than ever as we battle the global coronavirus pandemic,” said Universal Chairman Greg Evans. “These missions are saving lives! Together we need to find a way through the continually-changing, restrictions now in place that are impacting international operations around the globe.
Since the start of the pandemic, Universal team members around the globe have been diligently supporting missions of these types and finding solutions to make them happen. Universal Trip Support teams are available to help operators understand the current restrictions, which are changing by the hour, what they are allowed to do, any crew restrictions and local quarantines in place, what they can expect on arrival, the documents they will need, the questions they will be asked by authorities, and what services are still in operation and available.
If you have an upcoming humanitarian flights delivering medical supplies for COVID-19 relief and need help, contact any of our trip support teams. Also available to all operators at no cost is Universal’s COVID-19 website, which is updated daily with the latest global operating restrictions.
“Now is the time for business aviation to come together and support each other. Not just for our industry, but for the people that fight this pandemic and those in need” said Evans.
You’re counted on to make every trip a success, but you don’t have to do it alone. Reduce your operating risk and stress by accessing a global community of resources dedicated to helping you prepare for unforeseen events, navigate the ever-changing regulatory environment, and manage your stakeholders’ expectations. Keep your organization moving and ensure mission success with complete and customized trip management services – coordinated through your dedicated trip support team, or online and on your Apple® iPad® and iPhone® via uvGO. For more information, contact worldwide sales at +1 (800) 231-5600 ext. 3300 (North America) or +1 (713) 944-1622 ext. 3300 (Worldwide).