Trip Support

Make every mission a success.

Last-minute requests. Unforeseen events. Constantly-changing regulations. These are just a few of the challenges you face every day. At Universal, we understand that success means more than completing a trip checklist. It means proactively anticipating, staying on top of, and quickly adapting to whatever may arise.

Count on the expertise, insights, and global resources of your dedicated Universal® Trip Support team to help you keep the promises you make and exceed the expectations of those who depend on you.

Teams designed around you.

Time zones. Language preferences. Private or charter operations. Large aircraft needs.
Our different trip support teams are specialized for how you operate.

Some of the ways your dedicated trip support team can help.

Flight Planning

Accurate fuel burns and ETEs. Routings that consider restrictions, aircraft specs, and weather. You get flight plans built and analyzed by real experts. We don’t just pass along what the computer spits out.

Aviation Weather

Meteorology is a science. Forecasting is an art. We embrace both. With us, you have an experienced team of aviation meteorologists helping you to predict and adapt to weather conditions impacting your missions.

Permits and Permissions

Worldwide regulations and permit requirements are constantly changing. We stay on top of it all so you don’t have to.

Learn more

Security Planning

What’s the threat level at my destination? What’s the safest route to my hotel? Should I post a guard next to my aircraft? All good questions. We can answer them.

Ground Handling

Your experience on the ground is important to mission success. That’s why we built a global handling network of our own locations and trusted partners—focused on compliance, safety, and customer service.

Explore our network

In-flight Catering

Everyone loves food. And it can make or break a trip. So how can your trip support provider help ensure your catering experience is a good one? Building the world’s largest in-flight catering network is a good start.

Dine well

Hotels and Ground Transportation

Rampside pickup. Early check in. Late checkout. Flexible cancellation terms. Tell us what you need.

Concierge and Special Requests

Exceeding expectations is something we do every day. If you have a special request, just ask.

Online and Mobile

Trip request comes in on a Sunday. Schedule changes at 3 AM. Life does not have to be interrupted. Manage all your missions online or on your mobile device.

Discover uvGO

Trip Cost Estimates

Need help estimating the cost for an upcoming trip? Start here.

Contact your team.

  • Explore operational insights from our blog.

    • UK Air Passenger Duty (UK APD) – How it Applies to UK Business Aviation
      by Laura Everington on July 15, 2019 at 11:30

      The UK government extended the Air Passenger Duty (APD) to General Aviation (GA) on April 1, 2013. The good news is that 3rd-party providers, and the industry as a whole, have worked with HM Revenue and Customs (HMRC) to find solutions and clarify the processes for operators. The post UK Air Passenger Duty (UK APD) – How it Applies to UK Business Aviation appeared first on Universal® Operational Insight Blog. […]

    • Chairman’s Note * Universal and Drivania to form new ground transportation joint venture
      by Greg Evans on July 9, 2019 at 19:50

      Universal’s ground transportation business, formally under Universal Private Transport, will combine with Drivania’s business aviation division, Drivania Bizav, to create a new ground transportation company focused on the business aviation industry. The post Chairman’s Note * Universal and Drivania to form new ground transportation joint venture appeared first on Universal® Operational Insight Blog. […]

    • Operating to Mexico: 7 Logistical Tips for Your First Trip
      by Juan Muniz on July 8, 2019 at 13:00

      For a successful and trouble-free trip to Mexico, it’s always best practice for business-aviation operators to plan for a range of logistical issues that may impact a flight. Documentation requirements, as well as operating restrictions, need to be anticipated. It’s also advantageous to plan in advance for jet fuel uplifts, ground handling, hotels and ground transportation. Over recent years, security has become a concern in certain areas of Mexico, and it’s important to be aware of and to mitigate potential risks. 1. Understanding documentation requirements Mexico regulation requires operators to carry original aircraft documents on board when arriving into Mexico. […] The post Operating to Mexico: 7 Logistical Tips for Your First Trip appeared first on Universal® Operational Insight Blog. […]

    • Operating a business jet to Argentina
      by Marcelo Ribet on June 18, 2019 at 16:00

      Over the last few years, Argentina has become an increasingly popular destination for business aviation, particularly among operators who travel regionally between Argentina, Brazil, and Chile. While Argentina is a relatively straightforward operating environment for business aviation, with manageable permit processes and no cabotage issues, it’s best to have at least one week’s notice when planning a trip to the country. The post Operating a business jet to Argentina appeared first on Universal® Operational Insight Blog. […]