Based in London, Jason Hayward, general manager for Universal Aviation U.K. – London, is an expert on ground support and operations into the United Kingdom. He’s been with Universal since 1997 and has more than 25 years’ experience combined in aviation handling and operations. A native of the U.K. and veteran of the Royal Air Force, Jason has been instrumental in helping establish Universal Aviation offices around the globe. Jason is also an expert on coordinating operations and handling for special events and was Universal’s point person for the 2012 Games in London. He’s shared his insight on operations and special events with many industry publications.