New platform transforms how operators and Universal® Trip Support Services collaborate, replacing 30+ emails per trip leg.

“For decades, email has been the backbone of mission support—but also its biggest bottleneck and where critical tasks can get dropped,” said Craig Mabray, SVP Universal® Trip Support Services. “uvGO Tasks changes that. For the first time, operators and our Mission Advisors can collaborate on Universal-managed trips in real time, in one secure platform, without sifting through endless email chains.
Within uvGO Tasks, operators can:
- View task descriptions, ownership, priority, and status at a glance
- Drag and drop sensitive documents, including passports, with ISO 27001-aligned security
- Add comments for context and respond directly within uvGO
- Maintain a complete, searchable audit trail without digging through inboxes
When customers update a task, Mission Advisors are instantly notified, creating a frictionless workflow that reduces risk and increases efficiency.
Beta testers praised the simplicity and design. “It’s super easy to click the link and land exactly where I need to go in uvGO,” said a Flight Dispatcher at a large corporate flight department. Another business aviation Scheduler added that the platform is “easier to go through than my emails.”
uvGO Tasks will be available in October 2025 at no additional cost to all Universal-managed mission customers with active uvGO accounts. Operators who prefer email can continue using it with no impact to their missions. Availably in the uvGO iPad app is planned for later this year.
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About Universal Weather and Aviation, Inc.
You’re counted on to make every trip a success, but you don’t have to do it alone. Reduce your operating risk and stress by accessing a global community of resources dedicated to helping you prepare for unforeseen events, navigate the ever-changing regulatory environment, and manage your stakeholders’ expectations. Keep your organization moving and ensure mission success with complete and customized trip management services – coordinated through your dedicated trip support team, or online and on your Apple® iPad® via uvGO. For more information, contact worldwide sales at +1 (800) 231-5600 ext. 3300 (North America) or +1 (713) 944-1622 ext. 3300 (Worldwide).
Apple and iPad are registered trademarks of Apple Inc., registered in the US and other countries. Universal Weather and Aviation, Inc. is not endorsed, sponsored, affiliated with or otherwise authorized by Apple Inc.
Flight departments partner with Universal for one reason – they need their international missions to execute smoothly and successfully. And that’s what we help operators do best. With us, you’ll have access to the industry’s best expertise, global resources, information, and technologies to amplify your flight department’s capabilities, and we’ll work tirelessly with you to eliminate sources of risk and friction from your missions. That’s why we’re trusted to manage more global trip legs per year than anyone else and have been the industry leader in supporting international missions for over 65 years. By partnering with us and adding our capabilities to yours, you will be able to achieve more with your flight department than ever before.
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PR Contact
Louis Smyth
Senior Manager
Digital Content & Communications
Mobile: +1 (713) 306-3269
lsmyth@univ-wea.com