Trip Support Services
Increase your flight operation's efficiency and accuracy.
You need efficient, accurate, responsive trip planning facilitation from a skilled source you trust – freeing you to meet your passengers' requirements and the objectives your operation is designed to serve. With Universal®, you benefit from our 24/7 Trip Support Services model, designed to focus on supporting your unique needs:
Team Trip Ownership System
- 50 years of trip support experience – more than one million trip legs
- Dedicated, specialized Trip Owners with 9–10 years of experience on every team
Team Quality Control System
- Trips processed using our 21-point Quality Control checklist
- Quality Control specialists embedded on every Portfolio Team
Universal Trip Planning Knowledge Base - Available 24/7
- Industry-leading worldwide data source built on trip volume, ground support providers, and close vendor relationships
- Information for over 20,000 airports, plus thousands of FBOs/handlers, hotels, catering companies, and more
- Permit, waiver, and visa requirements for countries worldwide – click here to learn how our Regulatory Services Team can assist.
Proprietary Automated Trip Management System
- Your up-to-date trip data available to you online via UVtriplinksm Trip Status
- Redundant infrastructure to maximize uninterrupted service
Get expert trip support designed around your unique needs. Contact us today for more information on Universal's Portfolio Teams.
Client Testimonial
"Growing globally is a business priority for our company. That means our flight department has more complex international trips to manage, which puts a premium on accurate and dependable flight support.
Our Universal Team takes ownership of every trip to make sure we have the right permits, documentation, and services arranged, so we are ready for any contingency – whether African authorities suddenly request an overflight permit, or we need critical arrival information relayed to security personnel meeting us at a specific location on the ground.
Our Team is responsive and timely when we need it most."
– Chief Pilot / Global Petroleum Company based in North America
Contact
Contact Trip Support Services to make your next trip a success.
Worldwide:
(713) 944-1622 ext. 3300
N. America Toll-Free:
(800) 231-5600 ext. 3300
Email:
sales@univ-wea.com
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