Senior Trip Support Specialist Dave Saunders has particular areas of expertise in the Southeast Asian region – including China, Hong Kong and the South Pacific Islands – as well as with Africa and Middle East operations. With 34 years in the aviation industry, and the previous 7 years with Universal, Dave is well known for creating workable solutions for difficult problems. For many Universal clients Dave is their "go-to guy" should issues develop in the pre-trip planning process, during active trips away from home base and/or in the event of a flight diversion requiring immediate attention. A recipient of both Employee of the Month and Unsung Hero awards, he's also a certified instructor for ramp ops, weight/balance load control and airport operations for both major and remote destinations worldwide. Dave earned a degree in Business Management at Virginia Tech and says that he's always in the process of learning.