Trip Support

On the ground and in the air, Universal® offers the most comprehensive portfolio of services in the industry. Featured below are programs that assist operators outside of flight preparations.

• Crisis management
• VAT recovery services

Crisis management

In times of crisis, we can provide access to specialized security services specific to crisis management and response. These services are available when situations like the following occur:

• Kidnapping, ransom and extortion
• Death in a foreign country
• Foreign detainment
• Hostile evacuation
• Overseas medical emergency
• Response to catastrophic incidents (such as terrorist attacks and natural disasters)

Contact Universal if you should experience these unfortunate events. Our third-party providers may have the resources to facilitate a resolution to the issue at hand.

Through the knowledge, experience and resources of our third-party providers, security services are one more way that Universal is positioned to become a vital extension of your team. For more information, or to explore the best options for your operation, contact us today at (713) 378-8081 or via e-mail at security@univ-wea.com.

back to top

VAT recovery services

Value-added taxes (VAT) can raise trip expenses up to 25% from departure to arrival – but now, Universal can help you get them back. Our relationship with VATAmerica , a professional VAT recovery firm based in the United States, gives you an advantage and even expedites refunds.

For many expenses incurred through Universal, including the UVair® Fueling Card and Universal affiliates and vendors, we will obtain VAT payment documentation and you can provide invoices for VAT payments through other resources. Within five days of a refund from the tax authorities, you will see the cash in your designated bank account in the currency of your choice. We even provide a quarterly status report.

Find out how much you can save through utilizing VATAmerica, contact VATAmerica at info@vatamerica.com.

back to top