Trip Support Services

You take care of the aircraft, crew, and passengers. Who handles the rest?

When every trip must be a success, every detail matters to private and charter operators. At Universal®, your details matter to us as well, even when changes happen quickly – to your priorities, your schedule, or your logistics.

Universal specialists understand your operation's unique needs and know how to accommodate them. From catering to slots to handling, we've got you covered:

• SLOTS and domestic AROs
• Ground services/handling
• Catering
• Ground transportation
• Crew identification cards

SLOTS and domestic AROs

Save time with Universal's SLOT and domestic ARO arrangement services for high-traffic international or domestic airports that require advance confirmation for takeoff and landing. Our dedicated teams help you submit your information and save you time by following up on confirmations, whether your trip requires a standard SLOT or a time-consuming ARO.

Ground support/handling

Benefit from Universal's ability to arrange ground services anywhere you travel, whether you choose to work through your Trip Support team member or contact a Universal Aviation location worldwide directly. Our experienced providers handle the unique requirements of each trip adhering to your preferences while providing superior service at every location. Standards for range and scope of services, aviation knowledge, familiarity with the local area, and appearance help to ensure consistent quality.

For more information on locations and services, visit universalaviation.aero.

In-flight catering

Let Universal help you book in-flight catering services, no matter the point of origin. With our extensive resources, including Universal Aviation locations and Universal Preferred Ground Handlers, you get quality in-flight catering services – and the assurance of working with your trusted partner.

Ground transportation

Save time by arranging ground transportation with Universal anywhere you travel globally. Our extensive global network provides the trusted service you want, where you need it.

Crew Identification Cards

Save time and money with a Universal crew ID card. You'll enjoy savings of 10-60% off published hotel rates, and may be able to reduce your wait time on entry visas for select countries.