Operational Notice

uvGO has replaced Registered Users.

Flight Planning and WX in Registered Users will no longer be available after late 2018.

Note: This message is for operators still using our legacy system, Registered Users (RU),  for flight planning and weather. If you are using uvGO and not RU, you can disregard this message.

In 2015, we introduced uvGO as our new online and mobile platform for managing your missions on your own or through your Universal® Trip Support team. As you have seen, we’ve focused our development resources on continual enhancements to the uvGO platform, and you’ll continue to see enhancements throughout 2018 and beyond.

We’ve also made no secret that uvGO will eventually replace our legacy platform, Registered Users (RU). Now that the flight planning and weather capabilities in uvGO have surpassed those of RU, we are starting the process of shutting down those now unsupported functions in RU. If you are still using RU to view weather information and create and file flight plans, you need to start migrating over to uvGO soon.

Timeline

  • Weather – On March 1, 2018, we deactivated the legacy weather module in RU.
  • Flight Planning – We will decommission flight planning in RU in late 2018. Note: If you are subscribed to Runway Analysis, that module is now only available in uvGO following APG recently making an update in their technology platform that could not be supported in the legacy RU system.
  • Other Modules in RU While it is our intent to eventually decommission additional modules within RU (such as UVtriplink, UVTripPlanner, and UVair Fuel), currently the flight planning and weather modules are the only ones with established timelines. As additional timelines are set, we’ll inform you just as we are now.

What you need to do

  • Continue providing us feedback on your experiences with uvGO. You can do so by emailing uvgosupport@univ-wea.com.
  • We encourage you to continue using your uvGO account for all online flight planning and weather, instead of RU. All your flight plans in RU will be available in uvGO. If there is a capability in RU that you believe is missing in uvGO, please contact us at uvgosupport@univ-wea.com.
  • If you haven’t already set up your uvGO account, you can register for uvGO access here. Your login credentials will be the same as with RU, after you are provided access. Or, you can contact uvgosupport@univ-wea.com.
  • To download the uvGO app for Apple® iPhone® or iPad®, visit www.universalweather.com/uvGO.

Questions?

Contact our Customer Care Center:
Worldwide: +1 (713) 378-2778
N. America: +1 (800) 793-1295
Email: uvGOsupport@univ-wea.com

  • Helping you keep your organization moving.

    Our people around the globe.

    Learn more →
  • Explore operational insights from our blog.

    • The Best Business Aviation Conferences for 2019
      by Anabel Monson on February 13, 2019 at 15:00

      Here are some of the biggest and best conferences for business aviation that should be on your radar for 2019. The post The Best Business Aviation Conferences for 2019 appeared first on Universal® Operational Insight Blog. […]

    • BizAv Planning Tips: London Fashion Week
      by Jason Hayward on February 6, 2019 at 15:00

      London Fashion Week is held twice a year, in both fall and spring, and its part of the “Big 4” international fashion weeks. It brings the who’s who of the fashion world to London, together with a large quantity of business jets in supporting roles. This season’s event—debuting the... The post BizAv Planning Tips: London Fashion Week appeared first on Universal® Operational Insight Blog. […]

    • Chairman’s Note * Air Culinaire Worldwide Launches New App
      by Greg Evans on February 6, 2019 at 14:33

      The new Air Culinaire Worldwide app allows you to access and download all our global menus and gives you in-flight catering tools and culinary resources on things like food safety and local cuisines – even when Wi-Fi isn't available. The post Chairman’s Note * Air Culinaire Worldwide Launches New App appeared first on Universal® Operational Insight Blog. […]

    • Lunar New Year – How it impacts business aviation ops
      by Alan Pong on January 31, 2019 at 02:00

      Lunar New Year (also known as Chinese New Year) has a huge impact on business aviation in terms of airport congestion and sold-out hotels/services throughout much of Asia. This year's Lunar New Year holiday takes place from Feb. 4-10, 2019. But congestion and service limitations are likely to start as soon as January 30th and continue through February 11th... The post Lunar New Year – How it impacts business aviation ops appeared first on Universal® Operational Insight Blog. […]