“Schedule changes not communicated, late arrivals, the wrong size vehicle, uninformed drivers, and bad information are all common ground transport risks that can adversely impact mission success,” explained Greg Evans, Chairman, Universal. “Universal Private Transport was created to fulfill our clients’ request to help give them more control by bullet-proofing those issues and eliminating unnecessary risk and stress to their missions, such as an non-vetted vendor and unknown driver.”
Universal Private Transport allows users to arrange VIP ground transportation anywhere in the world, and because it works in conjunction with Universal Trip Support Services, when an operator makes a trip change, the ground transport automatically changes with it.
“Every change in a trip creates a ripple effect not just at your current destination but the next,” said Brian Leek, CEO, FAM. “Imagine your passenger decides to depart an hour early. Now the scheduler calls the trip support provider, who calls the handler, who calls the transport provider to adjust the schedule at the current location and then the handler at the arrival airport. This introduces multiple points of failure and risk, as each vendor only sees their portion of the mission.”
“Unlike a typical car service, Universal Private Transport is operated by experts who understand the challenges of business aviation,” said Chris Kim, Managing Director, Universal Private Transport. “We see the total scope of your mission, no matter how many destinations or legs, reducing the number of calls, vendors and risk of error. So when things change, we adjust the entire mission seamlessly.”
Universal Private Transport allows users to make ground transport arrangements and changes via phone, e-mail, SMS, or online. They can also manage preferences for receiving confirmations, driver details, and updates for passengers and anyone else on their team.
“With Universal Private Transport, no matter where in the world our clients operate, they can be confident that they will be kept informed of changes 24/7 and will receive the right vehicle,
professional and courteous drivers, and clear communications from licensed and insured providers with experience in crew and VIP ground transportation,” said Evans.
For more information on Universal Private Transport, visit them at NBAA at exhibit # 2611.
About FAM International
Since 1997, multinational corporations, governments, and at-risk individuals have called on FAM International Security for specialized security solutions. FAM provides services for over 45 of the US Fortune 100 Companies and industry leading multinational companies from Asia, Latin America, the Middle East, and Europe. FAM has supported projects in over 116 countries, many in high threat regions of the world including Africa, the Middle East, Asia, Central and South America, and Eastern Europe. Learn more at: www.faminternational.com
You’re counted on to make every trip a success, but you don’t have to do it alone. Reduce your operating risk and stress by accessing a global community of resources dedicated to helping you prepare for unforeseen events, navigate the ever-changing regulatory environment, and manage your stakeholders’ expectations. Keep your organization moving and ensure mission success with complete and customized trip management services – coordinated through your dedicated trip support team, or online and on your Apple® iPad® and iPhone® via uvGO. For more information, contact worldwide sales at +1 (800) 231-5600 ext. 3300 (North America) or +1 (713) 944-1622 ext. 3300 (Worldwide).